URGENT! Stop Jetpack Backup Currently restoring your site

  • Resolved Jonatan

    (@jonatanharringq)


    1 week, 4 days ago

    Please help as soon as possible. Thank you! The clock is ticking (5% now).

    By mistake i clicked “Restore to current point” in the Jetpack Backup app.

    My website is now restoring.

    It’s quite a large website, and I really need to the the restoring! But I dont know how to.

    Please help !

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hey, @jonatanharringq – we generally answer in the order we receive the support request. It appears the last restore for the site has failed because you canceled the plan. It looks like you canceled the plan to stop the restore? Could you please clarify if you still want to restore the site or if the goal was to stop the restoration that you started by mistake?

    Also as a side note, as a paid user, you could also have contacted us directly from our contact page here.

    Since the plan for the site has been canceled, do you want us to restore the plan back to the site? If yes, please contact us from registered email address here. If you choose to reach out directly, please include a link to this thread.

    Thread Starter Jonatan

    (@jonatanharringq)

    Hi

    Issue have been resolved. I’ve been in contact with Jetpack.

    I do not want to restore the site. Jetpack Backup has been cancelled deliberately by my. Please do not make any changes.

    Jonatan

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hello Jonatan – thanks for the confirmation!

    I’m marking this topic as resolved now. But If you have any further related questions, you’re welcome to reply here and mark this topic as “not resolved” from the left sidebar of this topic (example) or open another thread for a new topic.

Viewing 3 replies - 1 through 3 (of 3 total)
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