Urgent: Refund Request for Canceled Subscription

  • Hi,

    I have contacted your company multiple times regarding a refund for a recently auto-renewed subscription. Since both of our websites have been migrated to the Shopify platform, we no longer require the plugin.

    Please process a refund to the original payment method used for the auto-renewal and ensure that the auto-renewal for this subscription is fully canceled moving forward.

    I would appreciate a prompt response and resolution to this matter. Please confirm once the refund has been processed.

    Thank you for your attention to this request.

    Thank you
    Lyse Tremblay

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