URGENT – redirected to /wp-admin/install.php after sync

Hi @carlaturner91, Sorry to hear you’re having issues with the plugin, we definitely want to try to help out. Just to get a handle on the situation you’re experiencing, could you provide a few more pieces of information to help us understand the issue?

– What plugin version are you using?
– Are you on a shared hosting plan?
– What PHP version are you using and what is the memory limit is set to?
– Is there any logging errors in the plugin’s logs tab (when it’s set to standard or debug)?
– Do you have any caching plugins or services running?
– Have you tried a fresh uninstall or reinstall?

Thanks in advance for these details. I’ll keep an eye out for your reply.

Hi @carlaturner91 , we just wanted to check back with you to see if this was still a problem with our latest plugin (2.1.17 at the time of this post). Please let us know when you get a moment, we’ll be happy reopen this question and help troubleshoot further if necessary.

Please note, the best way to reach us is over at the GitHub plugin page. From there, you can receive direct responses from the development team, log new issues and track existing ones.

I look forward to hearing back from you.