Call to arms problem

  • Resolved danielohana

    (@danielohana)


    3 years, 4 months ago

    Hey, I need help ASAP:

    1. When Call to Action is active – video won’t open in full screen
    2. When Email Capture is active (on full screen, disabling CTA) – the video will freeze on the relevant point and only once exit full screen, will show the EC
    3. Private videos don’t show up at all!

    PLEASE HELP :'(

    • This topic was modified 3 years, 3 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Adam @ WPCrafter

    (@wpcrafter)

    This support forum is only for the core (free) version of Presto Player. Seeing as how your questions are related to the Pro version of Presto Player, the support is done via our ticket desk.

    To open a ticket visit my.prestomade.com and click on the option that says Pro Support.

    We will be happy to help you there, sorry for any inconvenience.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    This support forum is only for the core (free) version of Presto Player. Seeing as how your questions are related to the Pro version of Presto Player, the support is done via our ticket desk.

    Good to know.

    @danielohana You are posting in the wrong place.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://my.prestomade.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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