• Resolved novy85

    (@novy85)


    Hello,
    I have a problem with taxes, they are not saved even when I set them and therefore they are not calculated. If I enter the standard tax and save it, it appears to me normally, but just change the page and go back to the tax page to see that it is no longer there. I deactivated all the plugins except Woocommerce of course, CMP – Coming Soon & Maintenance Plugin and LiteSpeed Cache, activated storefront instead of my template which is obsolete and generated the system report that I attach, together with the screens of the tax pages, it is always empty . Please help me because the shop has traffic and I have to generate invoices for the orders that have been placed in these days and also today.
    The report was generated after turning everything off as specified before and trying to save taxes. Before it worked properly, I don’t know if it was the Woocommerce update that created this problem or what, however, since all the plugins were deactivated and Storefront activated as a template, there are no conflicts with these.

    I also used the Woocommerce tools to eliminate transient and tax rate, I did an optimization and repair of the db, in short, all the basic things.

    These are the links to the screens.

    https://vinogood.com/tax.png
    https://vinogood.com/tax%20screen.png

    Thanks for the support

    REPORT:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://vinogood.com
    Site address (URL): https://vinogood.com
    WC Version: 4.1.0
    REST API Version: ? 1.0.7
    WC Blocks Version: ? 2.5.16
    Action Scheduler Version: ? 3.1.5
    WC Admin Version: ? 1.1.1
    Log Directory Writable: ?
    WP Version: 5.4.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.0.33 - Consigliamo di usare PHP versione 7.2 o superiore per prestazioni e sicurezza maggiori. Come aggiornare la versione di PHP
    PHP Post Max Size: 128 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 5000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.22-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
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    Oldest: 2020-04-16 18:40:05 +0200
    Newest: 2020-05-13 09:57:49 +0200
    
    In attesa: 2
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    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Remi Corson

    (@corsonr)

    Automattic Happiness Engineer

    Hi there,

    What if you update to PHP 7.2 and retry? Also, I’d suggest you contact your hosting company since it looks like a database related issue.

    Thread Starter novy85

    (@novy85)

    Hello, thank you for your fast reply.
    I wanted to update the php to 7.3 but when I did it the site crashed and I had to restore it with the automatic wordpress tool. I tried then to use php 7.2, but the site doesn’t work the same, and I went back to 7.0 thinking there was some incompatibility with some plugins.

    Thread Starter novy85

    (@novy85)

    If i export orders and restore an old site backup, including dabatase?
    And then let him redo all the updates?

    Thread Starter novy85

    (@novy85)

    Sorry I can’t delete this reply

    • This reply was modified 4 years, 10 months ago by novy85.
    Remi Corson

    (@corsonr)

    Automattic Happiness Engineer

    Hey

    Sorry to read that broke the site, outch!

    As a first step, I’d suggest you make sure all your extensions are up to date, same for the theme.

    Then you could try to update PHP7.2 or higher, I’m not entirely that would solve the issue, but it’s a first step. Also, I’d strongly encourage you to get access to the server errors log to see if anything stands-out.

    Thread Starter novy85

    (@novy85)

    Ok, Mod Security created conflict, and the host deactivated it, and the errors log it’s very long:

    Some of them are caused by plugins, however now when I’m try to create the standard tax, the line duplicated and creates 3-4 lines of the same tax and when I refresh the page, all of them disappear!.
    I set php 7.2, now works.

    [13-May-2020 01:05:25 UTC] PHP Warning: Missing argument 2 for Hyyan\WPI\Pages::addShortcodeLanguageFilter(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woo-poly-integration/src/Hyyan/WPI/Pages.php on line 174
    [13-May-2020 01:05:25 UTC] PHP Warning: Missing argument 2 for WOOF::woocommerce_shortcode_products_query(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woocommerce-products-filter/index.php on line 1778
    [13-May-2020 06:33:16 UTC] PHP Warning: Missing argument 2 for Hyyan\WPI\Pages::addShortcodeLanguageFilter(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woo-poly-integration/src/Hyyan/WPI/Pages.php on line 174
    [13-May-2020 06:33:16 UTC] PHP Warning: Missing argument 2 for WOOF::woocommerce_shortcode_products_query(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woocommerce-products-filter/index.php on line 1778
    [13-May-2020 06:33:19 UTC] PHP Warning: Missing argument 2 for Hyyan\WPI\Pages::addShortcodeLanguageFilter(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woo-poly-integration/src/Hyyan/WPI/Pages.php on line 174
    [13-May-2020 06:33:19 UTC] PHP Warning: Missing argument 2 for WOOF::woocommerce_shortcode_products_query(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woocommerce-products-filter/index.php on line 1778
    [13-May-2020 06:33:27 UTC] PHP Warning: Missing argument 2 for Hyyan\WPI\Pages::addShortcodeLanguageFilter(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woo-poly-integration/src/Hyyan/WPI/Pages.php on line 174
    [13-May-2020 06:33:27 UTC] PHP Warning: Missing argument 2 for WOOF::woocommerce_shortcode_products_query(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woocommerce-products-filter/index.php on line 1778
    [13-May-2020 06:33:58 UTC] PHP Warning: Missing argument 2 for Hyyan\WPI\Pages::addShortcodeLanguageFilter(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woo-poly-integration/src/Hyyan/WPI/Pages.php on line 174
    [13-May-2020 06:33:58 UTC] PHP Warning: Missing argument 2 for WOOF::woocommerce_shortcode_products_query(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woocommerce-products-filter/index.php on line 1778
    [13-May-2020 06:34:01 UTC] PHP Warning: Missing argument 2 for Hyyan\WPI\Pages::addShortcodeLanguageFilter(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woo-poly-integration/src/Hyyan/WPI/Pages.php on line 174
    [13-May-2020 06:34:01 UTC] PHP Warning: Missing argument 2 for WOOF::woocommerce_shortcode_products_query(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woocommerce-products-filter/index.php on line 1778
    [13-May-2020 06:34:02 UTC] PHP Warning: Missing argument 2 for Hyyan\WPI\Pages::addShortcodeLanguageFilter(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woo-poly-integration/src/Hyyan/WPI/Pages.php on line 174
    [13-May-2020 06:34:02 UTC] PHP Warning: Missing argument 2 for WOOF::woocommerce_shortcode_products_query(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woocommerce-products-filter/index.php on line 1778
    [13-May-2020 06:34:22 UTC] PHP Warning: Missing argument 2 for Hyyan\WPI\Pages::addShortcodeLanguageFilter(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woo-poly-integration/src/Hyyan/WPI/Pages.php on line 174
    [13-May-2020 06:34:22 UTC] PHP Warning: Missing argument 2 for WOOF::woocommerce_shortcode_products_query(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woocommerce-products-filter/index.php on line 1778
    [13-May-2020 06:35:04 UTC] PHP Warning: Missing argument 2 for Hyyan\WPI\Pages::addShortcodeLanguageFilter(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woo-poly-integration/src/Hyyan/WPI/Pages.php on line 174
    [13-May-2020 06:35:04 UTC] PHP Warning: Missing argument 2 for WOOF::woocommerce_shortcode_products_query(), called in /home1/vinogood/public_html/wp-includes/class-wp-hook.php on line 287 and defined in /home1/vinogood/public_html/wp-content/plugins/woocommerce-products-filter/index.php on line 1778
    [13-May-2020 06:36:02 UTC] PHP Warning: preg_match() expects parameter 2 to be string, array given in /home1/vinogood/public_html/wp-includes/class.wp-scripts.php on line 372
    [13-May-2020 06:36:02 UTC] PHP Warning: strpos() expects parameter 1 to be string, array given in /home1/vinogood/public_html/wp-includes/class.wp-scripts.php on line 372
    [13-May-2020 06:36:02 UTC] PHP Warning: preg_match() expects parameter 2 to be string, array given in /home1/vinogood/public_html/wp-includes/class.wp-scripts.php on line 372
    [13-May-2020 06:36:02 UTC] PHP Warning: strpos() expects parameter 1 to be string, array given in /home1/vinogood/public_html/wp-includes/class.wp-scripts.php on line 372
    [13-May-2020 06:36:14 UTC] PHP Warning: urldecode() expects parameter 1 to be string, array given in /home1/vinogood/public_html/wp-includes/class-wp-query.php on line 2214
    [13-May-2020 06:36:14 UTC] PHP Warning: preg_match() expects parameter 2 to be string, array given in /home1/vinogood/public_html/wp-includes/canonical.php on line 233
    • This reply was modified 4 years, 10 months ago by novy85.
    Remi Corson

    (@corsonr)

    Automattic Happiness Engineer

    now when I’m try to create the standard tax, the line duplicated and creates 3-4 lines of the same tax and when I refresh the page, all of them disappear!

    That sounds like a javascript thing here, what if you disable all extensions except Woo and switch temporarily to a default theme? Is it still happening?

    Thread Starter novy85

    (@novy85)

    Yes, initially, but the host told me he has modified some MySql parameters, I don’t know which ones, and now works, first with only storefront and all plugins dectivated, now with all the plugins activated. I had to remove two plugins that creates conflitc, but the strange thing is that the tax page is still blank, but now the tax works…I don’t know what to do, whether to leave the site like this or rebuild it again from scratch.

    • This reply was modified 4 years, 10 months ago by novy85.
    Remi Corson

    (@corsonr)

    Automattic Happiness Engineer

    Hey,

    That’s weird for sure, I’d suggest you try to get an install as clean as possible, maybe it’s time to do a refresh ??

    Thread Starter novy85

    (@novy85)

    Yes … and also time to change the template, because the one I use has no updates, the developers removed the project a few weeks ago ??

    Really thank you for your assistance!.

    Remi Corson

    (@corsonr)

    Automattic Happiness Engineer

    You’re welcome!

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Urgent problem with taxes’ is closed to new replies.