“Urgent” notification showing, but no tracking problems

  • Resolved dadipaq

    (@dadipaq)


    2 years, 4 months ago

    Hello,

    I’m having a notification about the “Tracking Error” showing up.
    I think it has been triggered because I had a problem with my cronjobs, but it’s fixed now and the notification is still showing up.

    Otherwise, I have no tracking problems and everything seems to be working properly.

    The website : https://www.parlonscoreen.fr

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi @dadipaq,

    If Today Block still shows (new) data, there is probably nothing wrong.

    There is probably something wrong with the test. To help us fix this bug, do you see anything about Burst in your debug.log?

    Kind regards,
    Hessel

    Thread Starter dadipaq

    (@dadipaq)

    Hello,

    Indeed it show the new data everyday and it’s working perfectly. Just the notification still shows up.

    About the debug.log, I did set the WP_DEBUG_LOG to true, but after doing so, I don’t have anything about Burst yet.

    I also checked my host logs, and there is nothing about Burst neither.

    Thank you

    Thread Starter dadipaq

    (@dadipaq)

    Hello,

    The problem has vanished today !

    I think my cron problem caused the issue. It took a little long for the notification to disapear after my fix (3 or 4 days).

    Thank you.

    Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi @dadipaq.

    Great to hear! That is indeed a little long. The test should at least try one time a day.

    Thank you for the update and I’m happy the problem was solved. Feel free to reach out again if needed ??

    Kind regards,
    Hessel

Viewing 4 replies - 1 through 4 (of 4 total)
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