URGENT: Critical Error after making a backup restoe

  • Resolved raulrxdriguez

    (@raulrxdriguez)


    10 months ago

    I have a website with a really poor optimization so I downloaded a few plugins to try to improve it (W3 total cache, autoptimize and async Javascript). Not only none of these where useful, moreover they made some changes on my page. So I decided to restore the most recent backup.

    After this the website looked like before adding these plugins. Unfortunately I had a critical error on my wp-admin.

    The first one looked like this:

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/funenglishschool/public_html/wp/wp-content/advanced-cache.php. Ha habido un error crítico en esta web.

    Then I deleted this file, but now it shows me the common alert “There has been a critical error on this website”

    The page I need help with: [log in to see the link]

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  • Plugin Support vupdraft

    (@vupdraft)

    This is normally due to a plugin. I would try renaming you plugins to something like plugins-restore. Then check if you can access your site. If you can, create a new plugins folder and move the plugins into the new plugins folder one by one whilst checking your site. You can then install a fresh copy of then plugin that is causing the issue.

Viewing 1 replies (of 1 total)
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