URGENT! Crash my site! No compatible with Elementor 3.12

  • Resolved diegoalfr

    (@diegoalfr)


    1 year, 10 months ago

    Good morning, this plugin does not work with Elementor 3.12. I have a couple of sites where I have installed this plugin and now they are down without being able to access. If I deactivate this plugin, the web works. Please fix this problem. Thank you.

    • This topic was modified 1 year, 10 months ago by diegoalfr.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support eugenewhite

    (@eugenewhite)

    Hello there.

    Sorry to hear that you faced such an issue. 

    Are there any details that you can provide for me to see the whole picture, please? If this add-on activation causes a critical error on your site, please, provide the critical error log that you receive on your admin email or see on your website when the debug mode is enabled. Thank you! 

    Besides, there’s Elementor version 3.13.4 available. So try updating it to the latest version and let me know if you still have the same issue.

    Plugin Support eugenewhite

    (@eugenewhite)

    Hello there!

    We haven’t heard from you in a while and will mark this topic as resolved. 

    In case you still have this issue or if you have any other questions, please submit a new one.

Viewing 2 replies - 1 through 2 (of 2 total)
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