Mobile Responsiveness Issue After WordPress Update

  • fenella128

    (@fenella128)


    1 year ago

    Hi WordPress Community,

    I hope this message finds you all doing well. I’m reaching out because I’ve hit a bit of a snag after updating my WordPress recently, and I’m hoping someone out there might have some insights.

    The issue I’m facing is with my website’s theme – it’s acting a bit wonky, especially when it comes to mobile responsiveness. I’ve tried the usual troubleshooting steps like turning off all my plugins, but unfortunately, that hasn’t done the trick.

    I’ve got a bit of a panic on my hands because, as you know, mobile responsiveness is key these days. I’ve been scratching my head over this for a while now, and I’m hoping someone here might have encountered something similar or could point me in the right direction.

    Any advice or suggestions would be more than welcome. Your collective wisdom has pulled me out of tight spots before, and I’m really hoping it can work its magic again.

    Thanks a bunch for taking the time to read this and for any help you can offer.

    Best,

    Fenella
    website url: [Moderated: Redundant site URL redacted]

    • This topic was modified 1 year ago by t-p.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator t-p

    (@t-p)

    Mobile compatibility is theme dependent.

    Looking at your site you use kadence Theme.

    Since use a commercial theme and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://www.kadencewp.com/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    As the developer is aware, commercial products are not supported in these forums.

Viewing 1 replies (of 1 total)
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