All stats lost :(

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  • Thread Starter rakekool

    (@rakekool)

    I have just updated to 4.2.2, but don’t fix the issue.

    Kind regards,

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    With Jetpack, your stats information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats were lost.

    That’s what happened on both of your sites; they previously used a different site URL: https://www.terapiaparacreceryser.com/proyecto1/
    https://www.garciagarcia.eu/sentirsebien/

    I have fixed the issue, and you should be able to get your Stats and Subscribers back by going to the Jetpack menu in your dashboard on both sites, and disconnecting / reconnecting to WordPress.com.

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