Everybody that comes to the Forum has a problem that they think is major importance and life or death – all the help is from unpaid volunteers.
You were ask for a URL and a bit better description of the problem, which should include what the last things you tried. A screen shot by itself is mostly useless.
Make it easy for those who try to help, many things can cause your problem, if Shane G. and others are forced to guess because of no information you will get more frustrated.
Also bumping your post up is strictly against the Forum rules and upsets the fabric of the universe.