UR image slider suddenly not displaying

  • Resolved katepelli

    (@katepelli)


    7 years, 4 months ago

    hi support,

    i just added some text to our homepage and the image slider stopped displaying. i cannot see it in any browser (explorer, mozilla, chrome, safari on iphone), but i can see it when i check out the header in appearance…i didn’t do anything to the [URIS id=26] code, so i don’t know why it won’t display. as well, when i use that code on a page i’m not linking to my site: https://pegasushillfarm.com/pony-camp/ the image slider appears…

    many many thanks for your help!
    sam

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi katepelli,

    We Check this issue and we apply 2011 child theme with our plugin and test it, at homepage no confliction slider run smoothly.

    Please check thisscreenshot

    Are you sure you paste shortcode at home page?

    Please tell me which theme and plugin version you are using?

    Thanks.

    Hi jayeldraco,

    We-checked this issue. Please visit our website, there you will find our email address, contact us there.

    Thanks.

    I emailed you twice through the website over two days ago. No response, not even a reply saying you got my message. meanwhile the front page of my site looks like garbage with a a plugin that isn’t working… Should I just find a different slider?

    Hi @jayeldraco,

    Sorry! but we didn’t receive any email. We search our inbox by your name(jayeldraco) also, but no email found.

    Can you message at – lizarweb at gmail dot com

    Thanks & We will definitely help you.

    I had gotten a reply from someone at infigosoft at gmail dot com
    claiming that they were from webilizer. was this legitimately from you guys?

    Yes, both accounts are ours.

    Thanks

    great, thank you… for a minute there, I got scared that I gave the wrong person access to my site.

    Hi JayelDraco,

    . Don’t worry you gave access to our site, and we are happy because your issue is fixed fastly.

    . Finally, we are always ready for you. Thanks for using our plugin.

    . If like you support please review us.

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
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