UptimeRobot block

  • Resolved idresult

    (@idresult)


    7 months, 3 weeks ago

    Hello!

    I use UptimeRobot.com and after install plugin have 403 error all the time. I setup whitelist with this https://uptimerobot.com/help/locations/ and write rule in htaccess like this:

    SetEnvIfNoCase User-Agent "UptimeRobot/2.0" allow_robot
Allow from env=allow_robot

    But it useless. How to setup plugin not to block UptimeRobot?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @idresult,

    The uptime robot need to register the site url so it is front end,

    This should not be Brute force > login white list issue,

    Can you please add below constant and cross check it is not the firewall rule issue?

    define('AIOS_NO_FIREWALL', true);

    If yes. WP Security > Firewall > Advanced settings have the option to Allow list IPs

    https://snipboard.io/c6wo5A.jpg

    https://uptimerobot.com/inc/files/ips/IPv4andIPv6.txt

    Please add those as allow list and cross check.

    Regards

    Thread Starter idresult

    (@idresult)

    As i said I’m already used ip-list from UptimeRobot in Allow list.

    This define(‘AIOS_NO_FIREWALL’, true); is working. So looks like problem with firewall.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @idresult,

    Can you please try disable one by on below features and if any one disabling solves the issue let me know that.

    1) WP Security > Firewall > WP REST API Can you please cross check the Disallow unauthorized REST requests:

    2) Deny bad query string – WP Security > Firewall > Addition firewall rules tab. Deny bad query strings: uncheck the checkbox and save

    3) Advanced char filter – WP Security > Firewall > Addition firewall rules tab. Enable advanced character string filter :uncheck the checkbox and save

    4) 5g firewall rules – WP Security > Firewall > 6G Blacklist firewall rules tab. Enable legacy 5G firewall protection uncheck the checkbox and save

    5) 6g firewall rules – WP Security > Firewall > 6G Blacklist firewall rules tab. Enable 6G firewall rules – uncheck the checkbox and save

    6) WP Security > Firewall > Basic firewall rules tab > Completely block access to XMLRPC , Disable pingback functionality from XMLRPC

    7) WP Security > Firewall > Internet bots ban – Blank HTTP headers Ban POST requests that have a blank user-agent and referer

    8) WP Security > Firewall > Bot protection – block fake google bots.

    It is strange that it is firewall issue and you allowed the ips still there is issue.

    WP security > Settings > Advanced settings – Here you can make sure correct visitor IP address is detect method in dropdown selected as per https://whatismyipaddress.com/ site.

Viewing 3 replies - 1 through 3 (of 3 total)
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