Upsell Not Showing After Checkout

  • Resolved dmcpherson

    (@dmcpherson)


    3 years, 4 months ago

    I set up my upsell using the provided tutorial and the Upsell still doesn’t show after checkout.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    Thank you for using our plugin!

    It can be due to the payment gateway not supporting as in the free version of Upsell only the COD (Cash On Delivery) option is available.

    Please also check your target & Offer products should not be the same.

    If still it’s not working then tell us we will help you further for this.

    Regards,

    Thread Starter dmcpherson

    (@dmcpherson)

    That would explain why it’s not working.

    I am using WooCommerce Payments and the free version of your plugin doesn’t support this option.

    You guys should really consider updating your tutorial as your tutorial showed the user using WooCommerce Payments.

    Hello,

    Thank you for the advice and we are happy that it’s working for you now. But if you can check our documentation we have mentioned the Free vs Pro differences.

    If you still need any help please feel free to ask us anytime.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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