UPS plugin wont deactivate

  • Resolved draft3434

    (@draft3434)


    4 years, 3 months ago

    I installed your flexible shipping UPS plugin. The settings are right and the API status says OK and looks like its working, but I dont have a UPS option on my website for shipping. Now it wont deactivate and I cant remove it. I dont want to upload you a screenshot of my settings. Those are private. I should be able to at least deactivate this plugin so I can remove it. When I click deactivate the screen greys a little bit then stays grey. I have to click the screen again to get it to un-grey. My other plugins WILL deactivate.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Marta Borówka

    (@martapaw)

    Hello @draft3434,

    Could you please enabled the console on your browser on the plugin list page and check if you see any errors there?

    1. Click on the right button on your computer mouse
    2. Choose Inspect: https://wpdesk.me/mp/lhk4c.png
    3. Click on the Console button: https://wpdesk.me/mp/zcref.png

    Probably, you’ll need to refresh the page and try to deactivate the UPS plugin once again. If you see any error in the Console, please send a screenshot here.

    Thank you.

    Best regards,
    Marta

    Thread Starter draft3434

    (@draft3434)

    I think youre asking me to look at the code. I have NO clue what Im looking at. I dont know how to find errors in code. Refreshing the page doesnt do anything. This plugin should easily deactivate so I can get rid of it.

    Plugin Support Marta Borówka

    (@martapaw)

    Hello @draft3434,

    Please check the screenshots that I provided in my last comment. They’re not complicated. Without that, I am not able to help you, because any person didn’t report this problem to us.

    Best regards,
    Marta

    Plugin Support lusp

    (@lusp)

    Since there are no further inquiries concerning this case I’m marking this thread as resolved.

    Kind regards,
    ?ukasz

Viewing 4 replies - 1 through 4 (of 4 total)
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