• Resolved padraix

    (@padraix)


    Hey. I’ve been using the ups plug for some time, and the problem has recently appeared.
    This is information when I try to load my page:
    Fatal error: Call to a member function get_countries() on null in /wp-content/plugins/flexible-shipping-ups/classes/settings/shipping-method-form-fields.php on line 3
    I removed the plugin by webftp and installed it again, but there are still this same problem.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello @padraix,

    I wonder what WooCommerce version you are using. Flexible Shipping UPS plugin is compatible with WooCommerce 3.0.0 – 3.4.x.

    Please send us a WooCommerce system status. Here’s a screenshot showing how to get it.

    Thread Starter padraix

    (@padraix)

    I have 3.4.3 version. Earlier the plugin worked good.

    Okay, I see @padraix

    I have more questions for you:

    1. What is the place on your page where the error is displayed?
    2. Does it completely freeze your page and it is inaccessible?
    3. What is your configuration of shipping zones?
    4. Which PHP version are you using? Please send us a WooCommerce system status. Here’s a screenshot showing how to get it.
    Thread Starter padraix

    (@padraix)

    1. All website. I cant enter anywhere. When i delete plugin-site is ok. When i install again, i have this info: Fatal error: Call to a member function get_countries…
    2.Yes
    3. I have something like this:
    https://scr.hu/ReOgG6
    4. Here :

    
    ### WordPress Environment ###
    
    Home URL: https://u-poster.com
    Site URL: https://u-poster.com
    WC Version: 3.4.3
    Log Directory Writable: ?
    WP Version: 4.9.7
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: pl_PL
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: IdeaWebServer/0.83 (like Apache)
    PHP Version: 5.6.34 - Rekomendujemy u?ywanie PHP w wersji 7.2 lub wy?szej w celu osi?gni?cia wi?kszej wydajno?ci oraz bezpieczeństwa. Jak zaktualizowa? wersj? PHP
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.53.1
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.21-20-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.2.6
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ?
    Ca?kowity rozmiar bazy danych: 15.63MB
    Rozmiar bazy danych: 9.26MB
    Rozmiar indeksu bazy danych: 6.37MB
    wp_woocommerce_sessions: Dane: 0.02MB + Indeks: 0.02MB
    wp_woocommerce_api_keys: Dane: 0.02MB + Indeks: 0.03MB
    wp_woocommerce_attribute_taxonomies: Dane: 0.02MB + Indeks: 0.02MB
    wp_woocommerce_downloadable_product_permissions: Dane: 0.02MB + Indeks: 0.05MB
    wp_woocommerce_order_items: Dane: 0.02MB + Indeks: 0.02MB
    wp_woocommerce_order_itemmeta: Dane: 0.02MB + Indeks: 0.03MB
    wp_woocommerce_tax_rates: Dane: 0.02MB + Indeks: 0.06MB
    wp_woocommerce_tax_rate_locations: Dane: 0.02MB + Indeks: 0.03MB
    wp_woocommerce_shipping_zones: Dane: 0.02MB + Indeks: 0.00MB
    wp_woocommerce_shipping_zone_locations: Dane: 0.02MB + Indeks: 0.03MB
    wp_woocommerce_shipping_zone_methods: Dane: 0.02MB + Indeks: 0.00MB
    wp_woocommerce_payment_tokens: Dane: 0.02MB + Indeks: 0.02MB
    wp_woocommerce_payment_tokenmeta: Dane: 0.02MB + Indeks: 0.03MB
    wp_woocommerce_log: Dane: 0.02MB + Indeks: 0.02MB
    ahc_browsers: Dane: 0.00MB + Indeks: 0.00MB
    ahc_countries: Dane: 0.01MB + Indeks: 0.00MB
    ahc_hits: Dane: 0.04MB + Indeks: 0.00MB
    ahc_keywords: Dane: 0.00MB + Indeks: 0.00MB
    ahc_recent_visitors: Dane: 0.00MB + Indeks: 0.00MB
    ahc_refering_sites: Dane: 0.00MB + Indeks: 0.00MB
    ahc_searching_visits: Dane: 0.00MB + Indeks: 0.00MB
    ahc_search_engines: Dane: 0.00MB + Indeks: 0.00MB
    ahc_search_engine_crawlers: Dane: 0.00MB + Indeks: 0.00MB
    ahc_title_traffic: Dane: 0.01MB + Indeks: 0.00MB
    ahc_visitors: Dane: 0.00MB + Indeks: 0.00MB
    ahc_visits_time: Dane: 0.00MB + Indeks: 0.00MB
    wp_bwg_album: Dane: 0.02MB + Indeks: 0.00MB
    wp_bwg_album_gallery: Dane: 0.02MB + Indeks: 0.00MB
    wp_bwg_gallery: Dane: 0.02MB + Indeks: 0.00MB
    wp_bwg_image: Dane: 0.02MB + Indeks: 0.00MB
    wp_bwg_image_comment: Dane: 0.02MB + Indeks: 0.00MB
    wp_bwg_image_rate: Dane: 0.02MB + Indeks: 0.00MB
    wp_bwg_image_tag: Dane: 0.02MB + Indeks: 0.00MB
    wp_bwg_shortcode: Dane: 0.02MB + Indeks: 0.00MB
    wp_bwg_theme: Dane: 0.08MB + Indeks: 0.00MB
    wp_commentmeta: Dane: 0.08MB + Indeks: 0.03MB
    wp_comments: Dane: 0.06MB + Indeks: 0.09MB
    wp_links: Dane: 0.02MB + Indeks: 0.02MB
    wp_options: Dane: 2.05MB + Indeks: 0.08MB
    wp_pmxi_files: Dane: 0.02MB + Indeks: 0.00MB
    wp_pmxi_history: Dane: 0.02MB + Indeks: 0.00MB
    wp_pmxi_images: Dane: 0.02MB + Indeks: 0.00MB
    wp_pmxi_imports: Dane: 0.02MB + Indeks: 0.00MB
    wp_pmxi_posts: Dane: 0.02MB + Indeks: 0.00MB
    wp_pmxi_templates: Dane: 0.02MB + Indeks: 0.00MB
    wp_postmeta: Dane: 2.02MB + Indeks: 5.03MB
    wp_posts: Dane: 2.03MB + Indeks: 0.13MB
    wp_redirection_404: Dane: 0.06MB + Indeks: 0.06MB
    wp_redirection_groups: Dane: 0.02MB + Indeks: 0.03MB
    wp_redirection_items: Dane: 0.02MB + Indeks: 0.08MB
    wp_redirection_logs: Dane: 0.02MB + Indeks: 0.08MB
    wp_slim_events: Dane: 0.06MB + Indeks: 0.03MB
    wp_slim_events_archive: Dane: 0.02MB + Indeks: 0.02MB
    wp_slim_stats: Dane: 1.52MB + Indeks: 0.05MB
    wp_slim_stats_archive: Dane: 0.02MB + Indeks: 0.02MB
    wp_termmeta: Dane: 0.02MB + Indeks: 0.03MB
    wp_terms: Dane: 0.02MB + Indeks: 0.03MB
    wp_term_relationships: Dane: 0.06MB + Indeks: 0.02MB
    wp_term_taxonomy: Dane: 0.05MB + Indeks: 0.03MB
    wp_usermeta: Dane: 0.05MB + Indeks: 0.03MB
    wp_users: Dane: 0.02MB + Indeks: 0.05MB
    wp_wc_download_log: Dane: 0.02MB + Indeks: 0.03MB
    wp_wc_webhooks: Dane: 0.02MB + Indeks: 0.02MB
    wp_wdslayer: Dane: 0.02MB + Indeks: 0.00MB
    wp_wdsslide: Dane: 0.02MB + Indeks: 0.00MB
    wp_wdsslider: Dane: 0.02MB + Indeks: 0.00MB
    wp_woocommerce_tpay: Dane: 0.02MB + Indeks: 0.00MB
    wp_yoast_seo_links: Dane: 0.02MB + Indeks: 0.02MB
    wp_yoast_seo_meta: Dane: 0.20MB + Indeks: 0.00MB
    
    ### Post Type Counts ###
    
    al_product: 1
    attachment: 160
    bwg_gallery: 1
    jetpack_migration: 2
    jp_img_sitemap: 2
    jp_sitemap: 2
    jp_sitemap_master: 2
    nav_menu_item: 35
    oembed_cache: 3
    page: 12
    polylang_mo: 7
    post: 34
    product: 62
    product_variation: 174
    redirect_rule: 2
    revision: 213
    sp_wps_shortcodes: 1
    wcps: 1
    wds-slider: 1
    woocarousel: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (19) ###
    
    Akismet Anti-Spam: przez Automattic – 4.0.8
    BackWPup: przez Inpsyde GmbH – 3.6.0
    Jetpack z WordPress.com: przez Automattic – 6.3.2
    Photo Gallery: przez Photo Gallery Team – 1.4.15
    Redirection: przez John Godley – 3.3.1
    Slider WD: przez WebDorado – 1.2.13
    WD manager: przez WebDorado – 1.3.9
    Weglot Translate: przez Weglot Translate team – 1.13.1
    WooCommerce Ceneo.pl / Nokaut.pl Integration: przez OptArt | Piotr Szczygiel – 1.3.2 – Nietestowane z u?ywan? wersj? WooCommerce
    WooCommerce Currency Switcher: przez realmag777 – 1.2.5.1
    WooCommerce PayPal Checkout Gateway: przez WooCommerce – 1.6.1
    WooCommerce Services: przez Automattic – 1.15.1
    tpay.com Woocommerce payment module: przez tpay.com – 2.6.42 – Nietestowane z u?ywan? wersj? WooCommerce
    WP All Import - WooCommerce Add-On: przez Soflyy – 1.3.9
    WooCommerce: przez Automattic – 3.4.3
    Yoast SEO: przez Zespó? Yoast – 7.8
    WP All Import: przez Soflyy – 3.4.9
    Slimstat Analytics: przez Jason Crouse – 4.7.8.3
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: PLN (z?)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Strona sklepu: #6 - /sklep/
    Koszyk: #7 - /koszyk/
    Zamówienie: #8 - /zamowienie/
    Moje konto: #9 - /moje-konto/
    Regulamin: #2636 - /regulamin/
    
    ### Theme ###
    
    Name: Portfolio Gallery
    Version: 1.0.35
    Author URL: https://web-dorado.com/
    Child Theme: ? – Je?li modyfikujesz WooCommerce lub motyw nadrz?dny
    którego nie jeste? autorem
    polecamy u?ywanie motywu potomnego. Zobacz: Jak tworzy? motywy potomne
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    

    Just installed the plugin and I get the same error when trying to access the settings link. Wordpres 4.9.7 Woocommerce 3.4.4

    Dear @padraix, dear @orbitdesign,

    We have actually verified this issue and it has been resolved. The fix will be included in the next update. I’ll let you know when it will be released by posting in this thread.

    Cheers!

    Dear @padraix, dear @orbitdesign,
    we have just released a new version of the plugin. This update resolves your issue.

    Please update the UPS Shipping plugin.

    Here’s the changelog:”
    * Fixed number change when sequential order numbering is used
    * Show access point fallback rate only when no standard rates added
    * Enable custom services by default
    * Fixed fatal error on countries select box

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘UPS Plugin- Error’ is closed to new replies.