UPS Exception: 111210 – The requested service is unavailable between the selecte

Hello @nicopol68,

I’ve checked your case and I didn’t notice any issues.
Please see: https://wpdesk.me/mp/w6938.png

Are you sure you provided correctly the shipping method with our plugin and the address in the checkout is properly?

If everything is correct and you still see the issue, please send us the addresses: senders and receivers. The screenshots will be also helpful.

Please make also sure your plugin is up to date.

Best regards,
Marta

• This reply was modified 5 years ago by Marta Borówka.

Thank you for your quick reply.

The shipping method is provided correctly.

I think, we have a problem with locations but i can’t see it ??

For more precision, here’s what I get in debug mode :

https://www.mundovin.com/panier/

UPS Fallback!
UPS Exception: 111210 – The requested service is unavailable between the selected locations.

Array
(
[UPSSecurity] => Array
(
[UsernameToken] => Array
(
[Username] => [email protected]
[Password] => ****************
)

[ServiceAccessToken] => Array
(
[AccessLicenseNumber] => GOODKEY
)

)

[RateRequest] => Array
(
[Request] => Array
(
[RequestOption] => Shop
)

[PickupType] => Array
(
[Code] => 01
)

[Shipment] => Array
(
[Shipper] => Array
(
[ShipperNumber] => GOODCODE
[Address] => Array
(
[AddressLine] => Array
(
[0] => 9 rue Vauban
)

[City] => Mundolsheim
[PostalCode] => F-67450
[CountryCode] => FR
)

)

[ShipTo] => Array
(
[Address] => Array
(
[AddressLine] => Array
(
[0] => 9 Rue des Franciscains
)

[City] => Mulhouse
[PostalCode] => 68100
[CountryCode] => FR
)

)

[ShipFrom] => Array
(
[Address] => Array
(
[AddressLine] => Array
(
[0] => 9 rue Vauban
)

[City] => Mundolsheim
[PostalCode] => F-67450
[CountryCode] => FR
)

)

[Package] => Array
(
[PackagingType] => Array
(
[Code] => 02
[Description] => Package/customer supplied
)

[PackageWeight] => Array
(
[UnitOfMeasurement] => Array
(
[Code] => KGS
)

[Weight] => 3
)

[PackageServiceOptions] => Array
(
)

)

[ShipmentRatingOptions] => Array
(
)

)

)

)

Hello @nicopol68,

I think I know where is the problem in your sender’s address you have postal code as F-67450, please change to 67450 and let us know if that helped.

Best regards,
Marta

it works ! ?? Thanks !

That’s great news!

One last question. Does your plugin allows to change UPS shipping rates by my own prices ?
Thanks
Nico

This feature you can find in our PRO version of this plugin.
For more information, please visit: https://flexibleshipping.com/products/flexible-shipping-ups-pro/

If you will have any questions, please write to us directly https://flexibleshipping.com/support/