UPS Basic Plugin

  • Resolved ikediesel

    (@ikediesel)


    6 years, 9 months ago

    Hello,

    My UPS(Basic) plugin for my e-commerce site keeps returning error codes from UPS for packages over 150LBS and odd shapes. I have production access API keys for their rating tool for freight shipping via my UPS account. I thought my issue was with UPS but now I am unsure. Can you provide some insight? Thank you!

    The page I need help with: [log in to see the link]

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  • Thread Starter ikediesel

    (@ikediesel)

    Oh and it is the Xadapter plugin UPS(Basic)

    Hi @ikediesel,

    Packages over 150 lbs are categorised as “freight”. However this plugin is capable of showing the rates for normal shipping scenarios and not freight.

    However, the premium version of the plugin is compatible with freight shipping and you can use it without any problems.

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