"Ups, algo funcionó mal"

javiernanni,
I believe that this error is resulting from a XSS standard, breaking when the picture URL is builded in the preferences. If you take a look in the logs, and check the “picture url” of a product I think you’ll see an erroneous html. I will place a fix on this to get a clean URL that should be available in next version.

That’s working now, but I still have the issue that my orders are stuck as pending in WooCommerce. Here’s the logs for the two last attempts at buying. In both cases I received my payment successfully in my MP account, but the orders are stuck as pending.

LOGS:
(I’m hiding personal information with XXX)

07-19-2016 @ 16:30:09 – woocommerce-mercadopago-module: @[check_ipn_response] – Received _get content: {
“wc-api”: “WC_WooMercadoPago_Gateway”,
“topic”: “payment”,
“id”: “891134471”
}
07-19-2016 @ 16:30:10 – woocommerce-mercadopago-module: @[check_ipn_request_is_valid] – GOT EXCEPTION: {“status”:404,”message”:”merchant_order not found”}
07-19-2016 @ 16:37:25 – woocommerce-mercadopago-module: @[process_payment] – customer being redirected to Mercado Pago environment.
07-19-2016 @ 16:37:25 – woocommerce-mercadopago-module: @[buildPaymentPreference] – requesting mercado pago preference creation with following structure: {
“items”: [
{
“id”: “155”,
“title”: “Lic Javier Nanni x 1”,
“description”: “Especialidades<\/strong>\r\n

\r\n \t
• Depresi\u00f3n<\/li>\r\n \t
• Ansiedad<\/li>\r\n \t
• Ataques de P\u00e1nico<\/li>\r\n<\/ul>\r\nAtiendo a:<\/strong>\r\n

\r\n \t
• Adultos<\/li>\r\n \t
• Parejas<\/li>\r\n \t
• Adolescentes<\/li>\r\n<\/ul>”,
  “picture_url”: “https:\/\/www.terapiapoint.com\/wp-content\/uploads\/2016\/05\/Headshot-1.jpg”,
  “category_id”: “others”,
  “quantity”: 1,
  “unit_price”: 2,
  “currency_id”: “ARS”
  },
  {
  “title”: “\u00a1Gratis!”,
  “description”: “Servicio de env\u00edo utilizado por el almac\u00e9n”,
  “category_id”: “others”,
  “quantity”: 1,
  “unit_price”: 0,
  “currency_id”: “ARS”
  }
  ],
  “payer”: {
  “name”: “XXX”,
  “surname”: “XXX”,
  “email”: “XXX”,
  “phone”: {
  “number”: “XXX”
  },
  “address”: {
  “street_name”: “XXX”,
  “zip_code”: “XXX”
  }
  },
  “back_urls”: {
  “success”: “https:\/\/www.terapiapoint.com\/checkout\/order-received\/810?key=wc_order_578e81750c311&utm_nooverride=1”,
  “failure”: “https:\/\/www.terapiapoint.com\/cart\/?cancel_order=true&order=wc_order_578e81750c311&order_id=810&redirect”,
  “pending”: “https:\/\/www.terapiapoint.com\/checkout\/order-received\/810?key=wc_order_578e81750c311&utm_nooverride=1”
  },
  “shipments”: {
  “receiver_address”: {
  “zip_code”: “XXX”,
  “street_name”: “XXX”,
  “apartment”: “”
  }
  },
  “payment_methods”: {
  “installments”: 6,
  “default_installments”: 1
  },
  “notification_url”: “https:\/\/www.terapiapoint.com\/index.php\/woocommerce-mercadopago-module\/?wc-api=WC_WooMercadoPago_Gateway”,
  “external_reference”: “WCTP-810”,
  “sponsor_id”: 208682286,
  “auto_return”: “approved”
  }
  07-19-2016 @ 16:37:26 – woocommerce-mercadopago-module: @[createUrl] – payment link generated with success from mercado pago, with structure as follow: {
  “status”: 201,
  “response”: {
  “collector_id”: 214651848,
  “sponsor_id”: 208682286,
  “operation_type”: “regular_payment”,
  “items”: [
  {
  “id”: “155”,
  “title”: “Lic Javier Nanni x 1”,
  “description”: “Especialidades\r\n\r\n \tDepresi\u00f3n\r\n \tAnsiedad\r\n \tAtaques de P\u00e1nico\r\n\r\nAtiendo a:\r\n\r\n \tAdultos\r\n \tParejas\r\n \tAdolescentes\r\n”,
  “category_id”: “others”,
  “picture_url”: “https:\/\/www.terapiapoint.com\/wp-content\/uploads\/2016\/05\/Headshot-1.jpg”,
  “currency_id”: “ARS”,
  “quantity”: 1,
  “unit_price”: 2
  },
  {
  “id”: “”,
  “title”: “\u00a1Gratis!”,
  “description”: “Servicio de env\u00edo utilizado por el almac\u00e9n”,
  “category_id”: “others”,
  “picture_url”: “”,
  “currency_id”: “ARS”,
  “quantity”: 1,
  “unit_price”: 0
  }
  ],
  “payer”: {
  “name”: “XXX”,
  “surname”: “XXX”,
  “email”: “XXX”,
  “date_created”: “”,
  “phone”: {
  “area_code”: “”,
  “number”: “XXX”
  },
  “identification”: {
  “type”: “”,
  “number”: “”
  },
  “address”: {
  “street_name”: “XXX”,
  “street_number”: null,
  “zip_code”: “XXX”
  }
  },
  “back_urls”: {
  “success”: “https:\/\/www.terapiapoint.com\/checkout\/order-received\/810?key=wc_order_578e81750c311&utm_nooverride=1”,
  “pending”: “https:\/\/www.terapiapoint.com\/checkout\/order-received\/810?key=wc_order_578e81750c311&utm_nooverride=1”,
  “failure”: “https:\/\/www.terapiapoint.com\/cart\/?cancel_order=true&order=wc_order_578e81750c311&order_id=810&redirect”
  },
  “auto_return”: “approved”,
  “payment_methods”: {
  “excluded_payment_methods”: [
  {
  “id”: “”
  }
  ],
  “excluded_payment_types”: [
  {
  “id”: “”
  }
  ],
  “installments”: 6,
  “default_payment_method_id”: null,
  “default_installments”: 1
  },
  “client_id”: “963”,
  “marketplace”: “NONE”,
  “marketplace_fee”: 0,
  “shipments”: {
  “receiver_address”: {
  “zip_code”: “XXX”,
  “street_number”: null,
  “street_name”: “XXX”,
  “floor”: “”,
  “apartment”: “”
  }
  },
  “notification_url”: “https:\/\/www.terapiapoint.com\/index.php\/woocommerce-mercadopago-module\/?wc-api=WC_WooMercadoPago_Gateway”,
  “external_reference”: “WCTP-810”,
  “additional_info”: “”,
  “expires”: false,
  “expiration_date_from”: null,
  “expiration_date_to”: null,
  “date_created”: “2016-07-19T15:37:25.997-04:00”,
  “id”: “214651848-2d8d0180-d2fb-4a6c-a578-40b16fd7a51f”,
  “init_point”: “https:\/\/www.mercadopago.com\/mla\/checkout\/start?pref_id=214651848-2d8d0180-d2fb-4a6c-a578-40b16fd7a51f”,
  “sandbox_init_point”: “https:\/\/sandbox.mercadopago.com\/mla\/checkout\/pay?pref_id=214651848-2d8d0180-d2fb-4a6c-a578-40b16fd7a51f”
  }
  }
  07-19-2016 @ 16:56:13 – woocommerce-mercadopago-module: @[process_payment] – customer being redirected to Mercado Pago environment.
  07-19-2016 @ 16:56:13 – woocommerce-mercadopago-module: @[buildPaymentPreference] – requesting mercado pago preference creation with following structure: {
  “items”: [
  {
  “id”: “155”,
  “title”: “Lic Javier Nanni x 1”,
  “description”: “Especialidades<\/strong>\r\n

\r\n \t
• Depresi\u00f3n<\/li>\r\n \t
• Ansiedad<\/li>\r\n \t
• Ataques de P\u00e1nico<\/li>\r\n<\/ul>\r\nAtiendo a:<\/strong>\r\n

\r\n \t
• Adultos<\/li>\r\n \t
• Parejas<\/li>\r\n \t
• Adolescentes<\/li>\r\n<\/ul>”,
  “picture_url”: “https:\/\/www.terapiapoint.com\/wp-content\/uploads\/2016\/05\/Headshot-1.jpg”,
  “category_id”: “others”,
  “quantity”: 1,
  “unit_price”: 2,
  “currency_id”: “ARS”
  },
  {
  “title”: “\u00a1Gratis!”,
  “description”: “Servicio de env\u00edo utilizado por el almac\u00e9n”,
  “category_id”: “others”,
  “quantity”: 1,
  “unit_price”: 0,
  “currency_id”: “ARS”
  }
  ],
  “payer”: {
  “name”: “XXX”,
  “surname”: “XXX”,
  “email”: “XXX”,
  “phone”: {
  “number”: “XXX”
  },
  “address”: {
  “street_name”: “XXX”,
  “zip_code”: “XXX”
  }
  },
  “back_urls”: {
  “success”: “https:\/\/www.terapiapoint.com\/checkout\/order-received\/812?key=wc_order_578e85dd87242&utm_nooverride=1”,
  “failure”: “https:\/\/www.terapiapoint.com\/cart\/?cancel_order=true&order=wc_order_578e85dd87242&order_id=812&redirect”,
  “pending”: “https:\/\/www.terapiapoint.com\/checkout\/order-received\/812?key=wc_order_578e85dd87242&utm_nooverride=1”
  },
  “shipments”: {
  “receiver_address”: {
  “zip_code”: “XXX”,
  “street_name”: “XXX”,
  “apartment”: “”
  }
  },
  “payment_methods”: {
  “installments”: 6,
  “default_installments”: 1
  },
  “notification_url”: “https:\/\/www.terapiapoint.com\/index.php\/woocommerce-mercadopago-module\/?wc-api=WC_WooMercadoPago_Gateway”,
  “external_reference”: “WCTP-812”,
  “sponsor_id”: 208682286,
  “auto_return”: “approved”
  }
  07-19-2016 @ 16:56:14 – woocommerce-mercadopago-module: @[createUrl] – payment link generated with success from mercado pago, with structure as follow: {
  “status”: 201,
  “response”: {
  “collector_id”: 214651848,
  “sponsor_id”: 208682286,
  “operation_type”: “regular_payment”,
  “items”: [
  {
  “id”: “155”,
  “title”: “Lic Javier Nanni x 1”,
  “description”: “Especialidades\r\n\r\n \tDepresi\u00f3n\r\n \tAnsiedad\r\n \tAtaques de P\u00e1nico\r\n\r\nAtiendo a:\r\n\r\n \tAdultos\r\n \tParejas\r\n \tAdolescentes\r\n”,
  “category_id”: “others”,
  “picture_url”: “https:\/\/www.terapiapoint.com\/wp-content\/uploads\/2016\/05\/Headshot-1.jpg”,
  “currency_id”: “ARS”,
  “quantity”: 1,
  “unit_price”: 2
  },
  {
  “id”: “”,
  “title”: “\u00a1Gratis!”,
  “description”: “Servicio de env\u00edo utilizado por el almac\u00e9n”,
  “category_id”: “others”,
  “picture_url”: “”,
  “currency_id”: “ARS”,
  “quantity”: 1,
  “unit_price”: 0
  }
  ],
  “payer”: {
  “name”: “XXX”,
  “surname”: “XXX”,
  “email”: “XXX”,
  “date_created”: “”,
  “phone”: {
  “area_code”: “”,
  “number”: “XXX”
  },
  “identification”: {
  “type”: “”,
  “number”: “”
  },
  “address”: {
  “street_name”: “XXX”,
  “street_number”: null,
  “zip_code”: “XXX”
  }
  },
  “back_urls”: {
  “success”: “https:\/\/www.terapiapoint.com\/checkout\/order-received\/812?key=wc_order_578e85dd87242&utm_nooverride=1”,
  “pending”: “https:\/\/www.terapiapoint.com\/checkout\/order-received\/812?key=wc_order_578e85dd87242&utm_nooverride=1”,
  “failure”: “https:\/\/www.terapiapoint.com\/cart\/?cancel_order=true&order=wc_order_578e85dd87242&order_id=812&redirect”
  },
  “auto_return”: “approved”,
  “payment_methods”: {
  “excluded_payment_methods”: [
  {
  “id”: “”
  }
  ],
  “excluded_payment_types”: [
  {
  “id”: “”
  }
  ],
  “installments”: 6,
  “default_payment_method_id”: null,
  “default_installments”: 1
  },
  “client_id”: “963”,
  “marketplace”: “NONE”,
  “marketplace_fee”: 0,
  “shipments”: {
  “receiver_address”: {
  “zip_code”: “XXX”,
  “street_number”: null,
  “street_name”: “XXX”,
  “floor”: “”,
  “apartment”: “”
  }
  },
  “notification_url”: “https:\/\/www.terapiapoint.com\/index.php\/woocommerce-mercadopago-module\/?wc-api=WC_WooMercadoPago_Gateway”,
  “external_reference”: “WCTP-812”,
  “additional_info”: “”,
  “expires”: false,
  “expiration_date_from”: null,
  “expiration_date_to”: null,
  “date_created”: “2016-07-19T15:56:14.527-04:00”,
  “id”: “214651848-013a7e87-07d5-4132-8c49-0a20b0d8c90a”,
  “init_point”: “https:\/\/www.mercadopago.com\/mla\/checkout\/start?pref_id=214651848-013a7e87-07d5-4132-8c49-0a20b0d8c90a”,
  “sandbox_init_point”: “https:\/\/sandbox.mercadopago.com\/mla\/checkout\/pay?pref_id=214651848-013a7e87-07d5-4132-8c49-0a20b0d8c90a”
  }
  }

@javiernanni: It would be interesting if you can get and share your server logs matching queries containing “wc-api” in the url, so it would be easier to see if MercadoPago sent the right/wrong notification or even if it didn’t at all! ??

Yes, there are plenty of instances of wc-api. I’m debugging this with someone from MP now, I’ll come back to the thread to share the solution once we find it.

Guys,

we’ve made some changes and optimizations from v2.2.0 onwards. Please, test it. If you’re still with this problem, please notify me here.

Regards!