Uploads directory not writable errors

  • I recently migrated a site using Participants Database from one host to another. We are now getting errors in the Admin that the uploads directory is not writable and the plugin is unable to open the debugging log file. The errors say that both of these are located in /nas/content/live/a2pianoprod/wp-content/uploads/participants-database/, however that location does not exist on the new hosting server. /wp-content/uploads/participants-database/ exists and is writable and that’s what the File Upload Location is set to in the plugin settings. I’m not even sure where it is getting the /nas/content/live/a2pianoprod from? I searched the db for that and the only thing that came up was the actual error message from Participants Database. Why is the plugin looking for that and how can I fix it?

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  • Plugin Author rolandbarker

    (@rolandbarker)

    I’m sorry, I can only guess what is wrong there. The plugin gets the path to the content directory from the WP configuration, so if that is incorrect, it can’t be fixed in the plugin.

    Since you have migrated, there could be incorrect information in your wp-config.php file, which should be checked to make sure everything is correct in there. It is possible there are additions to that file that are specific to your previous install that should be removed. There is an excellent reference for editing the config file here: Editing wp-config.php

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