Uploads / Attachments

  • Resolved Dapadonkila

    (@dapadonkila)


    7 years, 5 months ago

    Hi all,

    I have finally been able to test the form I have created.

    In the emails received, I note that despite attaching a file to the form and that file being in the system (WordPress / Form Maker Submissions) it is not attached to the email itself.

    My client does not have access to the back end and would not wish to have to login to retrieve an uploaded file each and every time – as a referal is dealt with my a local receptionist.

    Is it therefore possible for this to be attached to the email that is sent along with the refer’s details?

    Again, I am out of time so a prompt reply would be very grateful.

    Thanks in advance, Colin.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    Hey, @dapadonkila!

    Do you use an email client such as Outlook to check emails? If so, please note, that it blocks attachments sometimes.

    However, we can add the link to the attached file in the submission email. This way, your client will be able to download the files by clicking on the links.

    If this is alright with you, I will ask our development team to make the changes. Let me know if you would like to get this workaround.
    Cheers!

    Thread Starter Dapadonkila

    (@dapadonkila)

    I use Outlook daily and have done for many years for all my businesses.

    I would much prefer if the attachment themselves were attached but failing that a link would work!

    Thanks in advance, As soon as this is sorted; I’m off your case.

    Sorry for all the pushing, I’m under a lot of pressure to complete this.

    I appreciate your time over the last week.

    Br, Colin.

    Plugin Contributor WD Support

    (@wdsupport)

    Thank you for confirming, @dapadonkila! I have asked our development team to work on this. They will add the link to the submission email soon.

    Cheers!

    Plugin Contributor WD Support

    (@wdsupport)

    Hi, @dapadonkila!

    I am happy to inform you, that our development team has made the requested changes on your website. They added the following code to /form-maker/frontend/models/form_maker.php file:

    foreach ($attachment as $file) {
   $admin_body .= '<a href="' . site_url($file) . '">' . basename($file) . '</a><br/>';
}

    You can search wp_mail in this file, the code is written before if statement of this function. Let us know in case you have questions.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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