• I am new to WordPress, so I apologize for any obvious things I have missed. I have been searching for the past couple days and tried numerous tutorials and posts to related questions but have made little progress. If you are able to help I would be extremely grateful.

    I have worked on several simple html websites before, and was asked by a friend to upload her wordpress site to her godaddy hosting account. She sent me a compressed file (.tar original download is here https://we.tl/NB8CxuWQ76) of the site which was downloaded sometime in the past. Since the time it was downloaded she has lost her login information and seems unable to recover it.

    The files appear to be a full copy of the public_html root folder. I uncompressed them and uploaded them to jsuar.com and jsuar.com/ameliarose but I have only received a 500 internal server error message. The files are currently under jsuar.com/ameliarose if you’d like to look at them live.

    From everything I’ve read my understanding is that there is no way for the site to work without also having the MySQL database files, which I don’t think are in that download. Looking in the wp-config.php file I see that the ‘DB_NAME’ is ‘schmac5_lmjdevamrose’ but I have found that nowhere in these files.

    Is there any way to retrieve the MySQL without the login info?
    Is there any way to upload the site another way without the login info?

    Sorry for the long post, and if you have any thoughts or suggestions I would be extremely grateful. Thank you.

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  • From everything I’ve read my understanding is that there is no way for the site to work without also having the MySQL database files, which I don’t think are in that download.

    Correct on both counts.

    Without the database, the site cannot be re-created.

    There are no database “files” per se. The site database would have been in her previous hosting account’s database server. Unless an export file was created and downloaded from it, and she no longer has access to the hosting account, you are out of luck.

    The only recourse I can think of is to contact the previous hosting provider to see if they can either reset her credentials so that she can log in and do the db export, or if they could do it for her.

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