Uploading the template

“The template package you have downloaded consists of several folders. Let’s see what each folder contains:”

Where do I find this? It does not come up as an option. I hit install, then it only goes straight to “activate”.

I was told to create a user account to get help. When I click on support I come here so I don’t know what to do. I’v tried on your website.

I already restored my old backup and still hope to switch themes. I tried deleting it and reinstalling to see if the “upload” option would come up; still no

The page I need help with: [log in to see the link]