Uploading Images Crashes Site

Also, can you see how many records are in the gearguid_gearguide2012.wp_ewwwio_images table?

I’ve seen this error on another one of my sites using the plug in.

PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home4/gearguid/public_html/pacificrimvolleyball/wp-includes/class-wp-image-editor-imagick.php on line 327

That’s the same error we were seeing earlier, which seems to indicate that it did not actually increase to 120 like you thought.

Yep, that’s an old error. But’s the only other one I could find in the log.

On your other question, I’m afraid I don’t know how to tell how many images there are in the wp_ewwwio_images table. Can you explain how to do that?

Do you have access to something like phpmyadmin?

1052 rows according to phpmyadmin. Is that what you’re looking for?

That is indeed what I was looking for. So it definitely is not related to that (mine has over 40,000 rows and some have hundreds of thousands with no problems). I think the next thing to do is check the output of the phpinfo() function. Create a new file in your web folder named phptest.php with these contents and provide a link to that file:

<?php phpinfo(); ?>

After I’ve had a look you can delete the file so that you aren’t exposing too much server detail in public (not that there is anything super secret about that information).

Does this work for you?

ftp://[email protected]/public_html/gearguide2012/phptest.php

almost, except I need a password to access your ftp. You could send it via the contact form at shanebishop.net if you want

Did you have it working prior to 2.0?

Yes, it worked fine prior to 2.0.

Ok, so it has to be a combination of plugins. Via your phpinfo() output, I discovered you’re using the same exact webhost, and php version that I am. I have mine at the defaults with 30 seconds, and 128MB memory, and I used the Simple Image Sizes plugin to register 16 total resizes on my site. Uploading a 1024×667 image and optimizing all the resizes took like 5 seconds, and finished without error.

So, the next step is a bit of a pain, but here is the only way I know of to find the ‘magic’ combination:

1. disable all plugins except EWWW, and upload an image. Does it work? If not, I’ll be really puzzled.

2. re-enable each plugin, one at a time, and upload an image each time. When it stops working, we’ve found the combination, and can try to figure out the solution.

You don’t have JPG to PNG enabled, do you?

No jpg to png enabled.

Also tried disabling everything and just using EWWW. No go, same behavior, upload an image and site crashes.

I’m going to contact bluehost and see if they can shed some light on it. Most hosts will not give me enough information to be useful, so you may need to contact them directly. You can tell them that the developer of EWWW IO has the plugin successfully working on box864, but it does not work on your machine for some unknown reason.