• Resolved sp7cn

    (@sp7cn)


    Hi, I’m having trouble uploading a paid-for downloaded theme and get this error: “The uploaded file exceeds the upload_max_filesize directive in php.ini”. I have researched through forums and am hitting more road blocks because

    1) My host server does not connect to an FTP client
    2) I cannot find the php.ini or hidden .htaccess in which to change the upload max file size and post max size from the default 2MB to at least 10 MB (because the theme is 8.6MB).

    So does anyone know how I can double-check for my .htaccess file (on mac) or how to create one?

    Thank you very much, all help is appreciated

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  • Unless you’re using your own computer as a server, the files you need to change are on the hosting company’s servers. You would be best served contacting your hosting company and asking them to increase your max file size.

    Thread Starter sp7cn

    (@sp7cn)

    hm I had to create the .htaccess file (after checking that there was no previous version) and used

    php_value upload_max_filesize 15M
    php_value post_max_size 15M

    then was able to open my theme.zip. Logged out and back in to my dashboard and it was there in the list of available themes to activate

Viewing 2 replies - 1 through 2 (of 2 total)
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