Uploading but not included in message body

Hello @hakan6ok ,

Can you try and re-save the drag & drop upload settings?

Also, check if there’s any error.log or debug.log file in your wp-content or public_html folder.

Please let me know.

Glen

Hi,

We re-saved several times. There is no log error after form submission. We can see the files in uploads/wp_dndcf7_uploads/ folder. Bu no link in mail body also no link in flamingo inbound message data.

Hi, thanks for your confirmation.

Can you please send us or paste the copy of your site health?

It’s under WordPress admin dashboard “Tools -> Site Health -> Info” and click “Copy site info …” button.

Thanks.

` wp-core

version: 5.9.10
site_language: tr_TR
user_language: en_US
timezone: +03:00
permalink: /%category%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 2
dotorg_communication: true wp-paths-sizes

wordpress_path: /home/u7938108/public_html
wordpress_size: 3,84 GB (4119309418 bytes)
uploads_path: /home/u7938108/public_html/wp-content/uploads
uploads_size: 1,43 GB (1537884453 bytes)
themes_path: /home/u7938108/public_html/wp-content/themes
themes_size: 7,75 MB (8124120 bytes)
plugins_path: /home/u7938108/public_html/wp-content/plugins
plugins_size: 81,87 MB (85846923 bytes)
database_size: 33,35 MB (34975072 bytes)
total_size: 5,39 GB (5786139986 bytes) wp-dropins (1)

advanced-cache.php: true wp-active-theme

name: Seasonal (seasonal)
version: 1.2.0
author: Shaped Pixels
author_website: https://www.shapedpixels.com
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, editor-style, customize-selective-refresh-widgets, title-tag, post-thumbnails, menus, html5, post-formats, custom-header, custom-background, infinite-scroll, widgets
theme_path: /home/u7938108/public_html/wp-content/themes/seasonal
auto_update: Disabled wp-themes-inactive (1)

Twenty Twenty-Two: version: 1.7, author: the WordPress team, Auto-updates disabled wp-plugins-active (25)

AddToAny Share Buttons: version: 1.8.10, author: AddToAny, Auto-updates disabled
Beaver Builder Plugin (Lite Version): version: 2.5.3.1, author: The Beaver Builder Team (latest version: 2.8.3.1), Auto-updates disabled
Breadcrumb NavXT: version: 7.0.2, author: John Havlik (latest version: 7.3.1), Auto-updates disabled
Category Tag Pages: version: 1.0, author: Marzio Carro, Auto-updates disabled
Category Wise Search Widget: version: 1.3, author: Shambhu Prasad Patnaik, Auto-updates disabled
Classic Editor: version: 1.6.3, author: WordPress Contributors, Auto-updates disabled
Contact Form 7: version: 5.5.6, author: Takayuki Miyoshi, Auto-updates disabled
Contact Form 7 Repeater: version: 3.5.2, author: Rednumber, Auto-updates disabled
Drag and Drop Multiple File Upload - Contact Form 7: version: 1.3.8.1, author: Glen Don L. Mongaya, Auto-updates disabled
Duplicate Page: version: 4.5.3, author: mndpsingh287, Auto-updates disabled
Easy WP SMTP: version: 2.3.0, author: Easy WP SMTP (latest version: 2.3.1), Auto-updates disabled
Flamingo: version: 2.3, author: Takayuki Miyoshi, Auto-updates disabled
GA Google Analytics: version: 20240308, author: Jeff Starr (latest version: 20240701), Auto-updates disabled
LiteSpeed Cache: version: 6.2.0.1, author: LiteSpeed Technologies, Auto-updates disabled
Masks Form Fields: version: 1.11.1, author: Ivan Petermann, Auto-updates disabled
Material Design for Contact Form 7: version: 2.6.4, author: Addons for Contact Form 7, Auto-updates disabled
MaxButtons: version: 9.7.8, author: Max Foundry, Auto-updates disabled
Meta Tag Manager: version: 3.1, author: Pixelite, Auto-updates disabled
More Mails for Contact Form 7: version: 1.2.1, author: Roy Orbison, Auto-updates disabled
Really Simple SSL: version: 8.1.5, author: Really Simple Plugins, Auto-updates disabled
UpdraftPlus - Backup/Restore: version: 1.24.3, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
Widgets On Pages: version: 1.8.1, author: Todd Halfpenny, Auto-updates disabled
WP 404 Auto Redirect to Similar Post: version: 1.0.5, author: hwk-fr, Auto-updates disabled
WP Console: version: 2.4.1, author: Edi Amin, Auto-updates disabled
XML Sitemap Generator for Google: version: 4.1.21, author: Auctollo, Auto-updates disabled wp-plugins-inactive (2)

Classic Editor: version: 7.9.0, author: WordPress Contributors, Auto-updates disabled
Contact Form 7 - Phone mask field: version: 1.4.2, author: Ruslan Heorhiiev, Auto-updates disabled wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 128M
upload_max_filesize: 64M
max_effective_size: 64 MB
max_file_uploads: 20
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown wp-server

server_architecture: Linux 3.10.0-962.3.2.lve1.5.81.el7.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 7.4.33 64bit
php_sapi: litespeed
max_input_variables: 3000
time_limit: 300
memory_limit: 256M
max_input_time: 300
upload_max_filesize: 64M
php_post_max_size: 128M
curl_version: 7.87.0 OpenSSL/1.1.1w
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true wp-database

extension: mysqli
server_version: 10.3.39-MariaDB-cll-lve
client_version: 10.3.37-MariaDB
max_allowed_packet: 268435456
max_connections: 500 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/u7938108/public_html/wp-content
WP_PLUGIN_DIR: /home/u7938108/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable easy_wp_smtp

version: 2.3.0
license_key_type: lite
debug: No debug notices found.

Hello @hakan6ok ,

Thanks for the info.

I checked your site and I found out on the browser inspect element that there’s a JS error and it’s related to contact form 7 index.js file. (Screenshot: https://ibb.co/2k57yxf)

This error prevent our plugin to work that’s why it didn’t display link on your email.

In order to fix it you will need to identify what plugin caused the error by activating/deactivating any plugin related to contact form 7. ( I suspect maybe the “Material Design for Contact Form 7” it creating another element for acceptance checkbox )

Please let me know.

Glen