Uploaded Media doesn't show in ftp directory and gives 404 error

  • I recently migrated my clients site to a new server. All went well except we are having difficulties uploading and viewing media files.

    Media appears to upload successfully to /wp-content/uploads but does not appear in the sub-folder when viewed by ftp. When the link to the file is clicked in the frontend it gives a 404 error.

    I’ve read some posts here that mention a similar problem but these all seem to at least have the file actually present in the directory.

    Your help in this matter is greatly appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter deuxbiers

    (@deuxbiers)

    Guys, I posted this a month ago and no replies. Is it that I’ve not explained the problem clearly?

    Is there some information I should have added such as WP version? Its 4.2.2 in case anyone is actually bothered!

    What else do I need to do to elicit a response from this forum? This is not the first time I’ve posted and had no replies.

    I’m a web designer and I actually prefer using Joomla. Apart from anything else the support forum is superb. You guys are letting yourselves down.

    The files aren’t being uploaded, probably because your /wp-content/uploads folder has the wrong permissions. Change that folder’s permissions to 777 and see if that allows you to upload files. Everything that you thought that you’ve uploaded so far will have to be uploaded again.

    Whatever you do, don’t go to Joomla! *shudder*

    Thread Starter deuxbiers

    (@deuxbiers)

    Ha,
    Thanks so much for replying to my post. Apologies for the outburst but I think you get my point.

    Anyway, I don’t think file permissions is the problem as the root and all the sub folders are already 777s.

    You should give Joomla a try. It’s so easy to use and really configurable ??

    Just to be absolutely sure, you did FTP in and confirm that /wp-content/uploads and all subfolders are 777 though, right? That’s the solution 99% of the time for this problem.

    Otherwise it’s a more serious problem that would require looking at your error logs and PHP configuration to diagnose. Perhaps your PHP installation only allows small files to be uploaded. Create a debug.php file in your root directory with this code:

    <?php phpinfo(); ?>

    Let’s see what your limits are.

    Thread Starter deuxbiers

    (@deuxbiers)

    I ftp’d in and checked the uploads folder and sub-folders are all 777 but not the wp-content. I’m doing that now but made a mistake and set wp-content and all sub-folders to 777 oops!.

    Need to set all sub-folders except uploads back to 755 I think.

    I’ll posts again if that doesn’t work.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Uploaded Media doesn't show in ftp directory and gives 404 error’ is closed to new replies.