Upload zone not displayed on contact form 7

  • Resolved orangechris

    (@orangechris)


    1 year, 3 months ago

    Hi there,

    unfortunately the plugin doesn‘t work, the upload zone won‘t get displayed.

    Here you see the screenshot of my settings:

    Thank you,
    Chris

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Hello @orangechris,

    It seems the link is not working in my end.

    Can you check?

    Also, can you provide a screenshot of all active plugins?

    Please let me know.

    Glen

    Thread Starter orangechris

    (@orangechris)

    Hi Glen,

    can you please check again with the following link, please?
    https://shorturl.at/sDH38

    Also attached the list of all active plugins:

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Thanks, but the link is still not accessible.

    Maybe there’s some kind of server restriction or something. (see video – https://streamable.com/uxo34e)

    Can confirm and answer my question below.

    1. Check your template and make sure you have wp_head() in header.php and wp_footer() in footer.php.
    2. May I know what is the name of your current theme?
    3. Please also try to deactivate other plugins/add-ons (temporarily) that’s is related to contact form 7 except Contact Form 7 & Drag & Drop Multiple File Upload.
    Thread Starter orangechris

    (@orangechris)

    Hi Glen,

    there is no server-side restriction maybe it‘s because I used a link shortened URL, here is the full URL now: https://wilhelm-hauff-schule-stuttgart.de/artikel-einreichen/

    I couldn‘t see wp_head() or wp_footer() in the named PHP files.
    So I added this codes via the plugin WP Headers and Footers.

    header.php:

    <head>
	<?php wp_head(); ?>
</head>

    footer.php:

    <body>
	<?php wp_footer(); ?>
</body>

    Nothing changed since then, but maybe I put it in wrong.

    The name of my current theme is ?The7“ (https://the7.io).

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    I can now access the site, thanks.

    I’ll check and let you know if I find anything.

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Can you try and uncheck “Enable jQuery” in Contact -> Drag & Drop Upload settings?

    Thread Starter orangechris

    (@orangechris)

    I just unchecked it but it doesn‘t seem to work

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    I found the issue, there’s a code somewhere in your theme that removes all the localStorage.

    Here’s the screenshot – https://snipboard.io/QHXw20.jpg

    Can you try and comment out this line and see it will work?

    Thread Starter orangechris

    (@orangechris)

    Wow, just amazing – it works now!!

    Thank you so much for your great support!

Viewing 9 replies - 1 through 9 (of 9 total)
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