Upload zip doesnt work
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Hi,
Looks like uploading a plugin in zip format to connected sites doesnt work. I mean it looks like it has completed fine in master module, but its not actually been sent to the site.
Any idea ?
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Hi @mastafu
I assume you’re describing installing plugins via ZIP upload as covered in this knowledge base article? https://kb.mainwp.com/docs/install-by-upload-plugins/
If so, are you able to fully complete the installation procedure on the MainWP Dashboard which results with green checkmarks (as seen in the video embedded at the top of the article)?
Are you using the latest versions of MainWP Dashboard (v4.6.0.1) and MainWP Child plugins on the child sites (v4.6)?
Hi, all up to date.
I got Upload completed fot the zip and then
Plugin Installation 100% 1/1 Installed
And yet no result on the remote site, i got like 40 sites, doesn't work with either of them.
WordPress Check Required Detected Status FileSystem Method = direct direct Pass
MultiSite Disabled =true true Pass
WordPress Memory Limit >=64M 40M Warning
WordPress Version >=6.2 6.4.3 Pass PHP Required Detected Status cURL Extension Enabled =true true Pass
cURL Timeout >=300 seconds 60 Warning
cURL Version >=7.29.0 7.87.0 Pass
OpenSSL Version >=OpenSSL/1.1.0 OpenSSL/1.1.1w Pass
OpenSSL Working Status Yes Yes Pass
PCRE Backtracking Limit >=10000 1000000 Pass
PHP Allow URL fopen N/A YES
PHP Disabled Functions N/A apache_setenv, dl, exec, expect_popen, link, passthru, pcntl_exec, pcntl_fork, pcntl_rfork, popen, posix_mkfifo, posix_mknod, proc_open, putenv, shell_exec, symlink, system,
PHP Exif Support N/A YES
PHP IPTC Support N/A YES
PHP Loaded Extensions N/A Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, intl, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, redis, session, shmop, soap, sockets, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
PHP Max Execution Time >=30 seconds 960 Pass
PHP Max Input Time >=30 seconds -1 Pass
PHP Memory Limit >=256M 512M Pass
PHP Post Max Size >=2M 256M Pass
PHP Safe Mode Disabled =true true Pass
PHP Upload Max Filesize >=2M 256M Pass
PHP Version >=7.4 8.1.24 Pass
PHP XML Support N/A YES
SSL Extension Enabled =true true Pass
SSL Warnings = empty Pass MySQL Required Detected Status MySQL Client Encoding N/A utf8
MySQL Mode N/A NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
MySQL Version >=5.0 10.6.16-MariaDB-cll-lve Pass Server Configuration Detected Value Accept Content text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,/;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Charset Content N/A
Architecture 64 bit
Complete URL https://xxx/wp-admin/admin.php?page=managesites&updateid=27&tab=plugins-updates
Current Page URI /wp-admin/admin.php?page=ServerInformation
Currently Executing Script Pathname/home/xxx/domains/xxx/private_html/wp-admin/admin.php
Gateway Interface
HTTP Host xxx
HTTPS ON
Memory Usage 11.97 MB
Operating System Linux
Remote Address 77.222.225.226
Remote Host N/A
Remote Port 10912
Request Time 1707683856
Server IP 195.78.66.87
Server Name xxx
Server Port 443
Server Protocol HTTP/1.1
Server self connect Not expected HTTP response body: Error 401 Nieautoryzowany dost?p
Server Software LiteSpeed
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.0.0 Safari/537.36
WordPress Root Directory /home/xxx/domains/xxx/public_html/ MainWP Dashboard Settings Detected Value Abandoned plugins/themes tolerance 365
Basic uptime monitoring enabled Yes
MainWP Dashboard Version Latest: 4.6.0.1 | Detected: 4.6.0.1 Pass
MainWP legacy backups enabled No
Maximum number of pages to return
Maximum number of posts to return
Maximum simultaneous install and update requests
Maximum simultaneous requests 4
Maximum simultaneous requests per ip1
Maximum simultaneous sync requests
Minimum delay between requests 200
Minimum delay between requests to the same ip1000
Number of connected sites 32
Optimize for shared hosting or big networksNo
Plugin advanced automatic updates enabledYes
Primary backup system MainWP Legacy Backups
REST API enabled Yes
Site health monitoring enabled No
Theme advanced automatic updates enabledYes
Use WP Cron No
WP Core advanced automatic updates enabledYes Extensions Version License Status MainWP UpdraftPlus Extension 4.0.10 Active Pass
MainWP WooCommerce Shortcuts Extension4.1.3 Active Pass Plugin Version Status Akismet Anti-spam: Spam Protection 5.3.1 Inactive
MainWP Dashboard 4.6.0.1 Active
WP Mail SMTP 3.11.1 ActiveHey @mastafu
Thanks for the additional information. Nothing in the system report stands out as an obvious issue.
Would you mind opening a private Help Desk ticket so we can collect some additional information & investigate further? https://mainwp.com/my-account/get-support/)
Just to provide an update on this –
The issue was caused by the HTTP Basic Auth on the Dashboard site.
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