• It seems like the ZIP archive has been successfully created (according to debug log of the plugin), however uploading to pCloud failed:

    ZIP File successfully closed! [ 26.21MB ] 2022-06-28 09:56:43 – ZIP archive – READY! 2022-06-28 09:56:43 – get_upload_dir_id() – response from the API does not contain the needed info!……

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Over 3 hours no backup made still creating zip archive no update ! Only on hdd a new file whit only 300 kb and on drive a new one also empty!! Does not work !!

    Plugin Author ploudapp

    (@ploudapp)

    Can you try once again using the “Backup Now!” button, and if you see some errors in the debug info window – please post them here, so we investigate for issues?

    Thank you.

    Also having issues with the backup.
    The last message I see is this:
    Start backup at 2022-07-29 10:26:17
    2022-07-29 10:26:17 – Starting Database Backup
    2022-07-29 10:26:21 – Database Backup Finished
    2022-07-29 10:26:23 – Starting with creating ZIP archive, please wait…

    Afterwards its as if I have never clicked on the backup now button. In my Pcloud account I can see that a folder has been created with the name of the website but inside its empty.

    I am using 5.9.3 version of WordPress.

    Link to Image after trying to backup website https://www.awesomescreenshot.com/image/30809556?key=279ed8e455d78e45ca34366d7e91d298

    Plugin Author ploudapp

    (@ploudapp)

    Hello,
    sometimes it seems that the plugin has issue creating the ZIP archive, very soon we will release new version with more debug related to the Zipping process. We expect to behave better than the current version.

    Regards.

    Plugin Author ploudapp

    (@ploudapp)

    Hello, we just released a new much more improved version of the plugin, please, check it out.

    Thread Starter ympker

    (@ympker)

    Hello,
    I updated the plugin version and now it is stuck at uploading the backup:

    Start backup at 2022-09-08 08:42:03
    2022-09-08 08:42:03 – Starting Database Backup
    2022-09-08 08:42:03 – Database Backup Finished
    2022-09-08 08:42:03 – Starting with creating ZIP archive, please wait…
    2022-09-08 08:42:11 – Backup file size: ( 45.25MB )
    2022-09-08 08:42:14 – Zip file is created! Uploading to pCloud

    Plugin Author ploudapp

    (@ploudapp)

    Hello @ympker , please, click on the “debug” button, right above the black info window, the content of the window will change, you will see much more lines there. Please, copy all lines in the black window and send them to [email protected] , so we can future investigate the issue.

    New Version 1.04 does not work !
    Make backup seem but on PCloud still empty!
    Follow up mail to support made as made 3 mount’s ago !`start_backup at: 2022-11-21 15:23:48
    2022-11-21 15:23:48 [mem: 27.67MB/256M] – Memory limits: 40M / 256M
    2022-11-21 15:23:48 [mem: 27.67MB/256M] – Database backup will start now!
    2022-11-21 15:23:48 [mem: 27.67MB/256M] – db_backup->start()
    2022-11-21 15:23:49 [mem: 27.95MB/256M] – db_backup->start() – process succeeded!
    2022-11-21 15:23:49 [mem: 27.67MB/256M] – Database backup – ready!
    2022-11-21 15:23:49 [mem: 27.67MB/256M] – File backup will start now!
    2022-11-21 15:23:49 [mem: 27.67MB/256M] – TMP directory created!
    2022-11-21 15:23:49 [mem: 27.68MB/256M] – All temporary files – cleared!
    2022-11-21 15:23:49 [mem: 27.68MB/256M] – Creating a list of files to be compressed!
    2022-11-21 15:23:49 [mem: 32.40MB/256M] – The List of all files is ready and will be sent for compression!
    2022-11-21 15:23:49 [mem: 32.41MB/256M] – Start creating ZIP archive!
    2022-11-21 15:23:49 [mem: 32.41MB/256M] – Attempt [ 1 ] to create the ZIP archive!
    2022-11-21 15:23:49 [mem: 32.41MB/256M] – ZIP state – opened!
    2022-11-21 15:23:50 [mem: 32.41MB/256M] – ZIP entries added [ 27560 ]
    2022-11-21 15:23:50 [mem: 32.41MB/256M] – ZIP DB file – added!
    2022-11-21 15:23:50 [mem: 32.41MB/256M] – ZIP archive – filling-up and closing……………………………………………………………………………………….
    ……………………………………………………………………………………….`

    I’ve got this plugin active on two different sites on two different providers.
    First one goes alright without any problems.

    Other one gives something like is written above: (translated)

    Databasebackup start
    Databasebackup finished
    Start to make ZIP-archive
    Size back up file: 109,76 MB
    Zip-file is made Uploading to pCloud
    Invalid reaction of the server:

    {no furter text here}

    No folder is made in pCloud for this site. For the other site it is

Viewing 9 replies - 1 through 9 (of 9 total)
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