Upload photo post “error”

  • Resolved mohamettarik

    (@mohamettarik)


    3 years, 6 months ago

    Hello and thanks for support. I am in testing stage for launching the site. trying to post a photo, it shows loading progress after selecting file to be upoladed, it ends by a pop up error message ” oops!, error, (Got it) Button”

    I use Astra theme, Woo-commerce based site, godaddy hosting managed by wordpress.

    Looking for solution. Regards

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Youzify

    (@kainelabsteam)

    Hello @mohamettarik

    Thanks for reaching us

    Please test to upload any photo via Media Library on your WP admin dashboard. And please see if you can upload it successfully or not >> https://snipboard.io/iIwDul.jpg. ??

    Best Regards, KaineLabs Team.

    Thread Starter mohamettarik

    (@mohamettarik)

    Thank you for support but it seems i did not clarify my problem well.

    When i select photo status and click on attach icon, It opens automatically my local drive disk to chose from, no way to choose from medial liberary.

    And suppose if it works for me such way, it will not work on front end users because they don’t have Media Liberary and normally front end users upload from their local disks.

    Kindly refer to attached video

    View post on imgur.com

    Thread Starter mohamettarik

    (@mohamettarik)

    Hello again, while waiting for your support, i did many trials but still not working.

    -I deactivated all plugins and tried only buddypress and youzify.
    -I read this article and did many trials https://kainelabs.ticksy.com/article/16337/edit/
    -I removed youzify and used buddypress with activity plugin which allows posting media files and worked well.

    It seems solution related to Youzify.

    Plugin Support Youzify

    (@kainelabsteam)

    Hello @mohamettarik

    Sorry for delay,

    Do you host your website on WP Engine? If yes, indeed you will need to implement some snippets here to fix the situation

    https://kainelabs.ticksy.com/article/16337/

    Best Regards, KaineLabs Team.

    Thread Starter mohamettarik

    (@mohamettarik)

    Hello, i mentioned that snippets is not working. Would you please share correct script ? as some people commented on this in GitHub.

    Plugin Support Youzify

    (@kainelabsteam)

    Hello @mohamettarik

    The snippet should work. We have revised and implemented it on some of our client’s site that hosted on WP Engine since last 2 months.

    Please try clear the cache after implement it.

    Best Regards, KaineLabs Team.

    Thread Starter mohamettarik

    (@mohamettarik)

    I discovered the problem.

    I deactivated the lazy mode and compressing media files in general settings.

    it works well.

    Thanks

    Plugin Support Youzify

    (@kainelabsteam)

    Hello @mohamettarik

    We are glad you have sorted the issue by yourself.

    Best Regards, KaineLabs Team.

    • This reply was modified 3 years, 6 months ago by Youzify.
Viewing 8 replies - 1 through 8 (of 8 total)
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