Upload Photo for Adding square logo not working

  • Resolved Diane Henkler

    (@diane-henkler)


    2 years, 10 months ago

    When trying to upload a new square logo image that is at least 96 x 96 pixels, the upload button or drag and drop feature does not work.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    @diane-henkler Hi there! Thank you for opening your topic. We’ll be happy to check on this for you. I wasn’t able to reproduce the error on my test site, but I can try to recreate the issue with a setup similar to yours.

    Could you share who is your hosting provider?
    What device and browser are you using?

    If possible, could you share a screenshot or screen recording of the issue? You can use services like JumpShare or Recordit to share.

    Plugin Support Luckyna San

    (@luckynasan)

    @diane-henkler We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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