Upload of large H5P-files through plugin is failing

  • Resolved visualsociety

    (@visualsociety)


    2 years, 3 months ago

    Hi everyone!

    I am trying to upload some large H5P-files (1,3 GB and 2,6 GB) to my wordpress site through the plugin. Both through the hub and with the regular uplaod function, it never finishes the upload and leaves me with a red box with no text in it…

    Max upload size, post max size and execution timeout has been set accordingly by my hosting company.

    Any ideas how to solve this problem are greatly appreciated.

    Thanks

    // Martin

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author icc0rz

    (@icc0rz)

    Have you looked in your error_log file? There should be some clues there. Typically it’s disk space or some sort of limit.

    Thread Starter visualsociety

    (@visualsociety)

    I have just checked, and is says: “PHP Warning: Attempt to read property “ID” on null in /var/www/www.vibygym.dk/www/wp-content/plugins/elementor-pro/modules/posts/skins/skin-content-base.php on line 219″

    Does this point us in the right direction in terms of solving this?

    Plugin Author icc0rz

    (@icc0rz)

    What are the details of your hosting setup? Are you running your own VPS/docker or are you using a shared host? Are you sure you have enough disk space?
    What web server are you using and what have the LimitRequestBody/client_max_body_size been set to in the configuration? Have you checked the output of phpinfo() to verify that the upload_max_filesize and post_max_size have in fact been changed? Are you able to upload the same files as a regular file upload in WordPress?

    Thread Starter visualsociety

    (@visualsociety)

    Hi again,

    It turned out to be an issue with litespeed on our host. Thanks for pointing us in the right direction!

    Best regards
    Martin

Viewing 4 replies - 1 through 4 (of 4 total)
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