upload file does not appears in cart page, check out page and in order.

  • Resolved hm5138877

    (@hm5138877)


    1 year, 3 months ago

    I have the latest version of the Woo Addon Uploads plugin. I’m using the Woodmart theme, and after activating this plugin, a file upload option appears on the product page. This feature also allows me to upload an image. However, after clicking the “Add to Cart” button, neither the cart nor the checkout page displays the image. Furthermore, the image is not linked to the order. I’m looking for help in resolving this issue.

    • This topic was modified 1 year, 3 months ago by hm5138877.
Viewing 1 replies (of 1 total)
  • Plugin Support dhara61

    (@dhara61)

    Hi,

    I hope this message finds you well. I want to start by extending my sincerest apologies for the delay in responding to your query. I understand that your time is valuable, and I am truly sorry for any inconvenience this may have caused.

    Regarding the above issue, could you please let me know whether you are still facing this issue? If yes, then this seems to be a theme conflict.

    Could you please create a ticket here: https://imaginatesolutions.freshdesk.com/support/tickets/new and share the site URL? So, we can dig in and let you know the exact issue and solution for the same.

    Thank you,
    Dhara

Viewing 1 replies (of 1 total)
  • The topic ‘upload file does not appears in cart page, check out page and in order.’ is closed to new replies.