Upload fails if number of videos exceeds 140, php.ini file doesn’t help.

  • Resolved keson88

    (@keson88)


    3 years, 9 months ago

    Hello,

    I tried to upload over 140 videos into the gallery, and updated the changes, but when I reopen it, the 140 videos are still there, but the videos starting from 141 are all gone.
    I found there was another question before called “Maximum number of videos?” which is the same problem as I had, and I tried the solution of updating the following variables in my php.ini file. But unfortunately it doesn’t work for me.

    max_input_vars = 5000
    post_max_size = 256 MB
    memory_limit = -1
    max_input_time = -1
    max_input_nesting_level = 256
    upload_max_filesize = 256 MB
    max_file_uploads = 100

    Could you please advise what to do next? Thanks a lot!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear keson88.

    Thank you for contacting us.

    Contact to your hosting provider and update the following variables in your .htaccess file.

    Find code

    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    Please edit the code and write like this.

    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    php_value max_input_vars 5000

    Please change these values.

    Please try and let us know.

    Have a nice day.

    Thank You.

    Thread Starter keson88

    (@keson88)

    Hello，

    Thank you very much for very fast reply and the suggestion.
    I tried to update the .htaccess file, and then the whole website crashed， and I got the error message as below:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at webmasterexample.com to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Could you kindly advise what else I could try? Thanks!

    Plugin Author totalsoft

    (@totalsoft)

    Hello, dear keson88.

    Please, you can contact the hosting and tell them about this problem? You did something wrong. For The solution for this problem must be added a new code.

    Thank You.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Upload fails if number of videos exceeds 140, php.ini file doesn’t help.’ is closed to new replies.