Upload failed! Unknown error.

  • Resolved fiberlyone

    (@fiberlyone)


    4 years, 5 months ago

    Three weeks ago when I set up a form for members to upload files, it worked. Several .jpg files were successfully uploaded by two different users, using free version.

    This morning I received a message from a member who could not upload any files.

    Researching, I found the article about changing Allowed File extenstion from *.* to specific extension types so replaced with *.zip, *.pdf, .jpg, *.jpeg, *.png. I logged in as a different user and successfully uploaded four files.

    I tried a large file and couldn’t upload, so upgraded to Pro.

    Then I changed something unknown and I can only upload as admin, though Upload Roles and Upload Users are set to All. Every test under a different user returns “Upload failed! Unknown error.”

    I have deactivated the cache plugin and still can’t upload as non-admin

    I set up the following page that allows uploads as guest. Logged in or out returns the same error (except admin).
    https://www.columbiariversewing.org/test-upload/

    • This topic was modified 4 years, 5 months ago by fiberlyone.
    • This topic was modified 4 years, 5 months ago by fiberlyone.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter fiberlyone

    (@fiberlyone)

    Sending to developer directly.

    Plugin Author nickboss

    (@nickboss)

    Hi, I noticed something?in the shortcode. Check Allowed File Extensions setting:?*.zip, *.pdf, .jpg, *.jpeg, *.png?

    There is an asterisk missing before .jpg. It should?be like this:??*.zip, *.pdf, *.jpg, *.jpeg, *.png

    Regards

    Nickolas

Viewing 2 replies - 1 through 2 (of 2 total)
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