Upload error

Interesting. Could you contact us so that someone could look into your configuration?

For some file, I got this error

Fatal error: Uncaught exception ‘Exception’ with message ‘MySQL error: Illegal mix of collations (latin1_bin,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation ‘=” in /home/xxxxxxxxxxxxxxxxxxxx/public_html/wp-content/plugins/wp2cloud-wordpress-to-cloud/wp2cloud.php:159 Stack trace: #0 /home/xxxxxxxxxxxxxxxxxxxx/public_html/wp-content/plugins/wp2cloud-wordpress-to-cloud/wp2cloud.php(789): Wp2CloudPlugin->query(‘update # set va…’, Array) #1 /home/xxxxxxxxxxxxxxxxxxxx/public_html/wp-content/plugins/wp2cloud-wordpress-to-cloud/wp2cloud.php(384): Wp2CloudPlugin->upload_image_to_cloud(‘/home/northstar…’, ‘/home/northstar…’) #2 [internal function]: Wp2CloudPlugin->wp_handle_upload(Array, ‘upload’) #3 /home/xxxxxxxxxxxxxxxxxxxx/public_html/wp-includes/plugin.php(173): call_user_func_array(Array, Array) #4 /home/xxxxxxxxxxxxxxxxxxxx/public_html/wp-admin/includes/file.php(345): apply_filters(‘wp_handle_uploa…’, Array, ‘upload’) #5 /home/xxxxxxxxxxxxxxxxxxxx/public_html/w in /home/xxxxxxxxxxxxxxxxxxxx/public_html/wp-content/plugins/wp2cloud-wordpress-to-cloud/wp2cloud.php on line 159

Hi cpcmaker,

Thank you for the error report!

Could you provide the following info about your case:

1. Version of WP2Cloud plugin.
2. MySQL version.
3. Values of DB_CHARSET and DB_COLLATE from wp-config.php.
4. The file name for which you’re getting this error.

Thank you for you response.

1. WP2Cloud plugin Version 1.3.2
2. MySQL client version: 5.5.28
3. define(‘DB_CHARSET’, ‘utf8’); and define(‘DB_COLLATE’, ”);
4. daily-lom-word-2013-?????.png

The problem with the message above occurred when I tried to upload the files which their names combined with Thai words.

The files of English-word name were uploaded to the cloud, but stucked in the crunching step, so the thumbnails were not created, without any error message.

Thank you for your help.

Thank you for the information. Uploading a file with that name does trigger a problem with the plugin. We’ve coded up a fix and can give you a pre-release version for testing. Send an email to support [at] oblaksoft [dot] com to get the code.

Thank you again for working with us through the support channels and helping us to nail down the issues. We’ve released WP2Cloud 1.3.3 with the fixes.