Upload/crop of profile picture doesn’t work

  • Resolved gorico

    (@gorico)


    6 months, 1 week ago

    After correctly uploading a new image for a given ultimate member profile, the Apply button won’t proceed. Looking at the browser console, appears and error

    cropper.min.js?ver=1.6.1:10

    Uncaught TypeError: Cannot read properties of undefined (reading ‘scaleX’)
    at n.getData (cropper.min.js?ver=1.6.1:10:25897)
    at HTMLAnchorElement. (um-modal.min.js?ver=2.8.5:1:1666)
    at HTMLDocument.dispatch (jquery.min.js?ver=3.7.1:2:40035)
    at v.handle (jquery.min.js?ver=3.7.1:2:38006)

    I may add that I use the NEVE theme. And on the other hand I have at least 6-7 other websites with Neve and UM together where all works correctly. What kind of conflict there could be here?

    Thanks in advance for any hints or suggestions

    The page I need help with: [log in to see the link]

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