UPI PAYMENT SHOWING INTER SERVER ERROR

  • Resolved shashikant91

    (@shashikant91)


    4 years, 3 months ago

    Hi Team,

    We have installed this plugin couple of months ago and the same was working fine till yesterday. Since there was a release of woocommerce & wordpress recently (a week back) suddenly the plugin stopped working. Once the user clicks on proceed to pay from the checkout of the website, it loads back the same checkout page stating “Internal Server error” & the php ajax checkout logs say that “Internal Server Error. We are unable to process the order pls try again”.

    Team, this is a critical issue needs your help here asap.

    Below is the email which we have received from WORDPRESS.

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Kiasa UPI Payment plugin for WooCommerce.

    First, visit your website (https://www.pcstudio.in/) and check for any visible issues. Next, visit the page where the error was caught (https://www.pcstudio.in/wp-admin/admin-ajax.php?_fs_blog_admin=true) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://www.pcstudio.in/wp-login.php?action=enter_recovery_mode&rm_token=tdQdDgkttd1oYvIPNy4oDT&rm_key=hs0yg6pFLRP0W6YXKxBvWZ

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:

    WordPress version 5.5

    Current theme: Storefront (version 2.5.3)

    Current plugin: Kiasa UPI Payment plugin for WooCommerce (version 1.2)

    PHP version 7.3.21

    Error Details

    =============

    An error of type E_ERROR was caused in line 112 of the file /home/pcstudio/public_html/wp-content/plugins/woo-upi-payment/woocommerce-UPI-payment.php. Error message: Uncaught Error: Class ‘WC_Payment_Gateway’ not found in /home/pcstudio/public_html/wp-content/plugins/woo-upi-payment/woocommerce-UPI-payment.php:112

Viewing 1 replies (of 1 total)
  • Plugin Author upiplugin

    (@upiplugin)

    Dear sir,

    I tested the plugin with the latest releases of WordPress (5.5) and Woocommerce (4.4.1) and it is working.

    The demo site https://demo.kiasa.in/shop uses latest versions of software and you can check there too.

    This error could come if the gateway is not setup correctly. Can you uninstall and reinstall, configure your UPI and check.

    Let me know at [email protected] as I check mails there.

    Warm regards
    raj

Viewing 1 replies (of 1 total)
  • The topic ‘UPI PAYMENT SHOWING INTER SERVER ERROR’ is closed to new replies.