• Hi,
    One of our sites upgraded and now we have the white screen of death.
    I’ve done the following:
    disabled all plugins via file manager
    disabled theme via file manager

    I can get access to one screen and no matter what I do I get the white screen. Please help!
    https://www.houseofvalentina.com

Viewing 3 replies - 1 through 3 (of 3 total)
  • I just had a white screen Jack but its back now. It did leave me a message though.

    Down for mainetence .

    I came out of my site in a right panic because I forgot to dl the XML first. DL the XML file means you lose nothing and can recreate in your cpanel a new instance of WordPress.

    You then go to the dashboard -> new WordPress Install -> tools -> Import. It will find your XML file.

    Of course that is the last thing you want to do if possible so..

    Try refresh; -> go to Internet Explorer -> Internet options -> delete Browsing History -> restart your machine -> log in if possible.

    I hope this helped Jack!
    J

    Looks like you’re using VC.

    Have you tried reading this and this?

    Hi Bobby,

    If your reply is directed to Jack please say so in your reply.

    I don’t use plugins but still got the same error, white screen.

    Thanks!
    J

Viewing 3 replies - 1 through 3 (of 3 total)
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