Upgraded to 2.5 Sharecount Now Not Working

There should be 3 linked in shares:
https://www.sharedcount.com/#url=http%3A%2F%2Fthepublicservant.ca%2Fseason-2-of-toddcast-premieres-with-revenge-of-the-students%2F

Are you using a cache?

Please enable mashshare debug mode and let me check your site again

Thanks, I enabled the debug mode. I don’t know if I’m using a cache. I think so? I just know that my shares were working earlier this week (Monday: https://thepublicservant.ca/public-servants-launch-periscope-challenge/) and then after the update, they’re not. The shares for Monday’s article should be twice that as well since it was shared heavily yesterday and Monday evening. Thank you for your help!

Sharedcount.com is not returning any shares for this page:
https://thepublicservant.ca/public-servants-launch-periscope-challenge/

Either there are no shares or sharedcount got a hiccup. Please try the mashengine service instead. To see the results immediately disable mashshare cache in debug settings after switching the engine.

Ok thanks. It would definitely be the latter “hiccup” since I can see the all of the shares for that article (https://thepublicservant.ca/public-servants-launch-periscope-challenge/) on Twitter. On the article page, it even says 29 shares before I updated the plugin.

So what do you mean when you say try the mashengine service instead? Just wondering what the next steps are for me to do now. Thanks!

This is mashengine: https://take.ms/5asL4

This will give you all the shares no matter if sharedcount.com is working or not.

I tried both and am still getting nothing. Will look at other options. Thank you for your help anyway, very much appreciated!

Please send me your systemlog via mail to info at mashshare.net

you can find it at mashshare->tools->system