Upgrade to 5.1.4 failed

  • Resolved jodani

    (@jodani)


    6 months, 1 week ago

    I have WordPress 6.5.3

    I have your PDF Embedder Premium version 5.0.2 installed. Whenever I upgrade to 5.1.4. my PDF pages do not display and I get a whole lot of error messages.

    The linked page is the working version. What should I do at this point?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @jodani,

    Thanks for reaching out and I’m so sorry for the delay in getting back to you.

    Currently, a bug with version 5.1.4 causes some rendering issues with the PDFs. This is likely the cause of the issues you were facing when you upgraded.

    Our dev team is aware of this issue and is already working on a fix to be released in future updates. The new plugin version (5.2.0) with fixes is in the final stages of development and testing. It will be released very soon to resolve these issues.

    Until the new release, please continue to use version?5.0.2?to avoid such issues and conflicts.

    We appreciate your understanding, and kindly know we’re working to provide you with a fix as soon as possible.

    Thanks ??

    Hi @jodani,

    We haven’t heard back from you yet, so I’ll be closing this thread for now.

    If you still run into any issues, please feel free to reply, and we’ll take a look. 

    Have a good one ??

Viewing 2 replies - 1 through 2 (of 2 total)
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