Upgrade to 3.3.4 Made my Site Crash

  • When I updated your plug in Visual Portfolio, Posts & Image Gallery to 3.3.4 made my site 500 error. After deactivating every plug in I discovered that the issue was between your upgrade and OnePress Plus plug in. I was able to downgrade your app to 3.3.0 and it works now. I am currently using PHP 7.4+ and my WP 6.4.4. Please advise. Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author nK

    (@nko)

    Hi,

    Please provide the error message so we can understand what is causing the site to crash.

    Regards,
    Nikita.

    Thread Starter langerent

    (@langerent)

    The error file is pretty long but here is the main part of it. I can email you the rest if you need.

    2024-05-14 10:51:26 76.179.89.135 – W3SVC51 CL2-WIN7 173.0.138.221 443 GET /wp-content/plugins/visual-portfolio/templates/errors/style.css – 200 0 593 1368 1 HTTP/1.1 Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/124.0.0.0+Safari/537.36+Edg/124.0.0.0 wordpress_sec_09fbfe1e844caf72ec4566191d58868a=langerent%7C1715875107%7CC7BqQ4M7Unce4q6a6Fd0BXAW0eYYhdacjaznEHbbqwK%7C04be6941319dd420eb6ab3063dca1dcbb164bd9f237d5f5ad3ccb538467f89c9;+_ga=GA1.1.1746075717.1699903020;+wpapp_visitor_id=6643737785453;+wordpress_test_cookie=WP%20Cookie%20check;+wp-settings-time-1=1715701852;+wp-settings-1=libraryContent%3Dbrowse%26editor%3Dtinymce%26hidetb%3D1%26align%3Dright%26imgsize%3Dthumbnail%26advImgDetails%3Dshow%26urlbutton%3Dcustom;+_ga_GEEQGGNR38=GS1.1.1715702268.71.0.1715702278.50.0.0;+wordpress_logged_in_09fbfe1e844caf72ec4566191d58868a=langerent%7C1715875107%7CC7BqQ4M7Unce4q6a6Fd0BXAW0eYYhdacjaznEHbbqwK%7C4dc84cea74a7677b87daa1368209ae3acc2e5cab61d14e7a2f0f6e510a5b1476 https://www.langerent.com/samples/all-examples/
    2024-05-14 10:51:26 76.179.89.135 – W3SVC51 CL2-WIN7 173.0.138.221 443 GET /wp-content/plugins/visual-portfolio/templates/items-list/filter/style.css – 200 0 1193 1379 1 HTTP/1.1 Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/124.0.0.0+Safari/537.36+Edg/124.0.0.0 wordpress_sec_09fbfe1e844caf72ec4566191d58868a=langerent%7C1715875107%7CC7BqQ4M7Unce4q6a6Fd0BXAW0eYYhdacjaznEHbbqwK%7C04be6941319dd420eb6ab3063dca1dcbb164bd9f237d5f5ad3ccb538467f89c9;+_ga=GA1.1.1746075717.1699903020;+wpapp_visitor_id=6643737785453;+wordpress_test_cookie=WP%20Cookie%20check;+wp-settings-time-1=1715701852;+wp-settings-1=libraryContent%3Dbrowse%26editor%3Dtinymce%26hidetb%3D1%26align%3Dright%26imgsize%3Dthumbnail%26advImgDetails%3Dshow%26urlbutton%3Dcustom;+_ga_GEEQGGNR38=GS1.1.1715702268.71.0.1715702278.50.0.0;+wordpress_logged_in_09fbfe1e844caf72ec4566191d58868a=langerent%7C1715875107%7CC7BqQ4M7Unce4q6a6Fd0BXAW0eYYhdacjaznEHbbqwK%7C4dc84cea74a7677b87daa1368209ae3acc2e5cab61d14e7a2f0f6e510a5b1476 https://www.langerent.com/samples/all-examples/

    Plugin Author nK

    (@nko)

    Hi,

    This looks like an access log. Please find an exact error message.

    Regards,
    Nikita.

    Thread Starter langerent

    (@langerent)

    https://new.pinetreepaper.com/wp-content/uploads/2024/05/log_file_2024-05-17__18-00-23.txt

    Thread Starter langerent

    (@langerent)

    Sorry I posted the wrong file. Here is the correct one.

    https://www.langerent.com/wp-content/uploads/2024/05/ex240514.pdf

    Plugin Author nK

    (@nko)

    Hi,

    This is just an access log. Locate your error log and find the error message to understand what caused the site to crash.

    Regards,
    Nikita.

    Thread Starter langerent

    (@langerent)

    https://langerent.com/logs_14_05_2024.rar

Viewing 7 replies - 1 through 7 (of 7 total)
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