Upgrade Not working with Premium
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I already purchased the WATS Premium and and customizations and had it running on my website and with a large archives of tickets…..and when I upgraded, my front end displays the message, “The frontend submission form feature is only available in the premium release. Don’t hesitate to order it!”
How do I enable the premium features that I already paid for? Also How can I recover my Ticket archives that were already in the system? It’s imperative that we have those back.
Thanks,
Rhonda
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