upgrade not working

Hello,

what version of WordPress do you use? Do you see any errors in logs?

Channels are automatically created when first used. For example if you use shortcode:
[wise-chat channel=”MyChannel”]
then the channel will be created during the first visit on the page that contains the shortcode.

If the page is completely blank then it is necessary to see what errors are printed in PHP logs.

thats fine and dandy if you know how to find these logs you talk about haha

WordPress 4.3

also i have noticed that on the chat page the wordpress admin bar is gone on that page only

Edit your wp-config.php file and replace:
define(‘WP_DEBUG’, false);
with:
define(‘WP_DEBUG’, true);

Now refresh the page and errors should appear. Paste them all here or provide a link to your installation.

After this undo changes in wp-config.php

Regards
Marcin

Fatal error: Call to undefined function openssl_pkey_get_public() in /home/wp-content/plugins/wise-chat/src/WiseChatCrypt.php on line 26

Enable “openssl” module for your PHP installation. It can be done in php.ini file but it depends what kind of installation you have (Apache / WAMP / XAMPP / etc), here are some examples:

https://nowfromhome.com/activate-openssl-extension-in-php/
https://stackoverflow.com/questions/11212808/fatal-error-call-to-undefined-function-openssl-random-pseudo-bytes

Hope it helps

Marcin

i was told my openssl was already enabled by my hosting

my hosting got the chat to work… “tech enable some features on your account that the script seems to require”.

thank you for this awesome plugin! im so glad it is working again! ??

I’m glad it works!

Thanks!