Upgrade instructions?

  • Resolved sporkme

    (@sporkme)


    3 years, 4 months ago

    Hi,

    We have the pro license (actually bought it twice, once from the prior developer), but I’m not seeing any documentation on what the upgrade process should be, free or pro.

    I’d prefer not to redo all our forms (the “integration” looks overly complicated, the old method was fine).

    Anyhow, right now I’m stuck after the upgrade with the plugin simply not loading its own javascript, which makes it not really work at all.

    QueryMonitor says:

    Missing Dependencies
    dtpicker-build-pro example.com wp-content/plugins/date-time-picker-field-pro-premium/assets/js/dtpicker.js

    And indeed, when I go to the web inspector, I don’t see any js being loaded out of the plugin’s directory.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter sporkme

    (@sporkme)

    I also have a few related questions in via your main support portal, but have not heard anything back. What is your target time for turnaround on tickets?

    Plugin Author inputwp

    (@inputwp)

    Hi,

    Is this Charles? (just to identify with the email ticket)
    Yes, we are aware of this issue with Missing Dependencies.

    When it comes to Documentation, it is definitely something that we’re working on to improve.

    Please keep it close as we will release a new version within the next few days.

    Thank you!

    Thread Starter sporkme

    (@sporkme)

    Yes, that’s me!

    So on one question, I did find an answer, and I’ll share here. If you want to change the day of the week the calendar starts on, the plugin pulls that info from the WP settings under Settings -> General.

    Any quick fixes I can do on my end with the missing deps issue? I did some digging and I’m lost as to what eventually makes it start working.

    Plugin Author inputwp

    (@inputwp)

    Hi @sporkme

    Can you try v2.1 to see if the issue still persists?

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Upgrade instructions?’ is closed to new replies.