Upgrade 2.0.8 not working

  • Please I need help inmediately. Today I updated to version 2.0.8 and my site deactivated the plugin due to an error, how can I fix it? Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support calumallison

    (@calumallison)

    Hi,

    Sorry for the issue. Can you please contact us via our site:?https://ultimatemember.com/contact/sales/?so we can add this to our helpdesk system and help you with this issue.

    Thanks

    I had the same experience. There is a bit of an additional awkward little process you have to run. After you try to activate the plugin and it deactivates automatically, there is a message that pops up on top of the page to click “Run” on an “Upgrade” page. After that process completes, the plugin seems to work OK. Oh, and you will also have to update all the 1.* versions of any extensions, probably before you update the core plugin…

    I’m not a tech, just flying by the seat of my pants. If you have not purchased any of the paid extensions, you will not be able to access any forms on the suggested page on the their site: https://ultimatemember.com/contact/sales/ to ad your issue. I tried…

    2.0.* has been a problem-ridden upgrade, which is unfortunate, because I really love and need this plugin.

    Here is the link to the Docs page for this process:

    https://docs.ultimatemember.com/article/1325-upgrade-process-is-not-finishing

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Upgrade 2.0.8 not working’ is closed to new replies.