UpdraftPlus will not complete back-up

Hi,

Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Best Wishes,
Bryle

Hi!

Absolutely. Here is the link to the pastebin of the log from one of the back-ups that would not complete.

https://pastebin.com/j4U2Wraa

Hi,

Could you try to reduce the backup archive split size to 25Mb, save your settings and run a new process?

If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

Kind Regards,
Bryle

I’m having the same problem. Reduced the size to 50 then 25mb. I did get one successful backup, but it took 3 days to complete. I haven’t gotten a successful backup since then. Here is a link to my log file:
https://www.dropbox.com/s/d9fvburv95qezs7/exptv-updraft-log-05082019.txt?dl=0
Any ideas?

@tiggertygr Try switching to a different zip engine by putting this after the opening lines of your wp-config.php:

define('UPDRAFTPLUS_NO_BINZIP', true);

@davidanderson thanks but that didn’t help.

Hi,

Please feel free to open a new ticket if you continue to experience issues using UpdraftPlus.

Regards,
Bryle