UpdraftPlus setting page not load

  • Resolved Tin Nguyen

    (@tinit)


    3 years, 8 months ago

    The UpdraftPlus setting page not load!
    Other sites i use UpdraftPlus still load fine, wp-content folder in site error I renamed, will this affect?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you try to temporarily deactivate the other plugins and see if you still get the same issue? It is possible that there is a conflict between UpdraftPlus and other plugins you are using.

    Thanks,
    Bryle

    Same issue. I have temporarily deactivated the other plugins but setting page not loaded

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the delay.

    Have you tried switching to default WordPRess theme? Is it the same result?

    Thanks,
    Bryle

    Thread Starter Tin Nguyen

    (@tinit)

    Hi bcrodua,

    I try switching to default WordPRess theme: 2020, Twenty Twenty-One
    Same result, the UpdraftPlus setting page not load!

    Please help me fix it!
    Thanks,

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the late reply.

    Could you run the following test with your browser’s developer tools?

    – In your browser, open your Developer Tools (instructions on how to do this for each major browser can be found here)
    – Open the ‘Console’ tab if it is not already open
    – Reload the page

    Do you see any errors appear in the developer console? Could you send me a copy of screenshot of those errors?

    Best Wishes,
    Bryle

Viewing 5 replies - 1 through 5 (of 5 total)
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