• Resolved davidprt

    (@davidprt)


    Hi,

    I have a website for which I’m trying to make a backup restoration. The backup is placed in my Google Drive. When I try to make the restoration all folders start to download. The files are partitioned each 50MB.
    The problem comes when the first file of each section gets downloaded. The following parts for each section don’t donwload anything. The loading bars get blocked at 0%. I’ve checked in Google drive and the files are there.

    I put the link of the image:
    https://pasteboard.co/Kb14gnR.png

    could you give me a hand with this?

    regards,
    David

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi David,

    Can you try to upload each component one by one? Do you still get the same issue?
    If yes, then you could upload the files directly to the backup folder located in the “wp-content/updraft”.

    Thanks,
    Bryle

    Thread Starter davidprt

    (@davidprt)

    I could skip this issue by uploading the files to the server. However, now the issue is different:

    the others section fails in the middle of the process:

    the log is:

    0000.013 () Opened log file at time: Wed, 14 Jul 2021 17:33:15 +0000 on https://www.x.com
    0000.014 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.56 WP: 5.7.2 PHP: 7.3.27-1~deb10u1 (fpm-fcgi, Linux x 5.10.17-v7l+ #1414 SMP Fri Apr 30 13:20:47 BST 2021 armv7l) MySQL: 10.3.29-MariaDB-0+deb10u1 WPLANG: en_US Server: nginx/1.14.2 safe_mode: 0 max_execution_time: 900 memory_limit: 500M (used: 18.6M | 4M) multisite: N openssl: OpenSSL 1.1.1d  10 Sep 2019 mcrypt: N LANG:  ZipArchive::addFile: N
    0000.014 () Free space on disk containing Updraft's temporary directory: 52792.9 MB
    0000.078 () Restore setup, now closing connection and starting restore over AJAX.
    0000.009 () Opened log file at time: Wed, 14 Jul 2021 17:33:17 +0000 on https://www.x.com
    0000.009 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.56 WP: 5.7.2 PHP: 7.3.27-1~deb10u1 (fpm-fcgi, Linux x 5.10.17-v7l+ #1414 SMP Fri Apr 30 13:20:47 BST 2021 armv7l) MySQL: 10.3.29-MariaDB-0+deb10u1 WPLANG: en_US Server: nginx/1.14.2 safe_mode: 0 max_execution_time: 900 memory_limit: 500M (used: 17.7M | 4M) multisite: N openssl: OpenSSL 1.1.1d  10 Sep 2019 mcrypt: N LANG:  ZipArchive::addFile: N
    0000.010 () Free space on disk containing Updraft's temporary directory: 52792.9 MB
    0000.011 () Ensuring WP_Filesystem is setup for a restore
    0000.013 () WP_Filesystem is setup and ready for a restore
    0000.033 () Restore job started. Entities to restore: others. Restore options: {"updraft_encryptionphrase":"","updraft_restorer_wpcore_includewpconfig":false,"updraft_incremental_restore_point":-1}
    0000.049 () Entity: others
    0000.049 () restore_backup(backup_file=backup_2021-07-12-0745_David039s_Website_7f1e0f8375c2-others.zip, type=others, info=a:2:{s:4:"path";s:33:"/var/www/x.com/wp-content";s:11:"description";s:6:"Others";}, last_one=)
    0000.049 () Unpacking backup... (backup_2021-07-12-0745_David039s_Website_7f1e0f8375c2-others.zip, 386.4 MB)
    0000.055 () Unzipping backup_2021-07-12-0745_David039s_Website_7f1e0f8375c2-others.zip to /var/www/x.com/wp-content/upgrade/e8072e32/ using UpdraftPlus_PclZip, starting index 0
    0002.511 () Unzip progress: 1002 out of 2871 files (37 MB, languages/id_ID-2c5d274ea625dd91556554ad82901529.json)
    0007.118 () Unzip progress: 2003 out of 2871 files (72.5 MB, languages/plugins/jetpack-sv_SE-1bac79e646a8bf4081a5011ab72d5807.json)

    even when I specified that the files should have 50MB at maximum, the others folder was created with 386MB. What’s inside the others section and why Updraft gave it that size?

    Regards,
    David

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi David,

    Others component contains files that are generated by plugins in most cases. I believe there exists a large file within the folder. Can you investigate?

    Thanks,
    Bryle

    Thread Starter davidprt

    (@davidprt)

    Hi Bryle,

    you’re right, there was a backup from another plugin and Updraft splits only by groups of files but not a single file itself

    thanks ??
    David

Viewing 4 replies - 1 through 4 (of 4 total)
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